- 1. Management is the process of planning, organizing, leading, and controlling resources within an organization to achieve its goals. Effective management involves setting clear objectives, delegating tasks, motivating employees, and making decisions that drive the organization forward. Managers are responsible for overseeing operations, maximizing efficiency, and ensuring that all aspects of the business are running smoothly. Good management is essential for the success of any organization, as it helps to optimize resources, drive innovation, and achieve sustainable growth.
Which management function involves setting goals and deciding on the course of action?
A) Planning
B) Controlling
C) Organizing
D) Leading
- 2. Which management function involves coordinating resources and activities to achieve objectives?
A) Leading
B) Organizing
C) Controlling
D) Planning
- 3. Providing motivation, direction, and guidance to employees is a key aspect of which management function?
A) Organizing
B) Leading
C) Planning
D) Controlling
- 4. Which management function involves monitoring performance and taking corrective action?
A) Organizing
B) Leading
C) Controlling
D) Planning
- 5. What is the term for the ability to work effectively with and through other people?
A) Communication skills
B) Interpersonal skills
C) Analytical skills
D) Technical skills
- 6. Which management style involves making decisions with employees rather than on behalf of them?
A) Laissez-faire management
B) Autocratic management
C) Participative management
D) Transactional management
- 7. Which type of power is based on the manager's knowledge and expertise?
A) Reward power
B) Legitimate power
C) Coercive power
D) Expert power
- 8. Which management process involves identifying and selecting the best candidate for available positions?
A) Recruitment
B) Compensation
C) Performance management
D) Training
- 9. What is the term for a system where decision-making authority is delegated to lower-level employees?
A) Bureaucracy
B) Decentralization
C) Hierarchy
D) Centralization
- 10. The process of orienting new employees to the organization, their job, and the work environment is known as:
A) Outsourcing
B) Onboarding
C) Benchmarking
D) Downsizing
- 11. What is the term for an agreement between two parties where one provides goods or services to the other for payment?
A) Outsourcing
B) Contract
C) Joint venture
D) Franchise
- 12. Which leadership style involves making decisions without consulting others?
A) Transformational
B) Autocratic
C) Democratic
D) Laissez-faire
- 13. Which management concept refers to the continuous process of measuring performance and taking action to improve it?
A) Benchmarking
B) Quality control
C) Continuous improvement
D) Change management
- 14. Which management approach focuses on adapting to changing circumstances and viewing organizations as open systems?
A) Classical management theory
B) Behavioral management theory
C) Contingency theory
D) Transactional leadership theory
- 15. Which type of management focuses on the efficient production of goods and services through labor and technology?
A) Project management
B) Financial management
C) Strategic management
D) Operations management
- 16. What does the acronym KPI stand for in management?
A) Key Process Improvement
B) Key Performance Indicator
C) Keep Performance Inspirational
D) Knowledge and Performance Integration
- 17. What is the purpose of a performance appraisal in management?
A) Assign new job responsibilities
B) Identify potential business opportunities
C) Evaluate employee performance and provide feedback
D) Determine employee salaries
- 18. Which decisional role involves making choices that affect the organization?
A) Resource allocator
B) Disturbance handler
C) Negotiator
D) Entrepreneur
- 19. A manager who creates a positive work culture, encourages teamwork, and motivates employees is demonstrating effective:
A) Delegation
B) Management
C) Supervision
D) Leadership
- 20. What does SWOT stand for in management?
A) Systems, Workers, Objectives, Technologies
B) Sales, Work, Operations, Training
C) Strengths, Weaknesses, Opportunities, Threats
D) Strategy, Workflow, Objectives, Tools
- 21. What is the process of distributing and coordinating work to achieve organizational goals called?
A) Task allocation
B) Micromanagement
C) Delegation
D) Empowerment
- 22. Which type of organizational structure groups employees by function?
A) Matrix structure
B) Functional structure
C) Divisional structure
D) Network structure
- 23. The process of overseeing and coordinating project resources to achieve specific goals is known as:
A) Project management
B) Change management
C) Quality management
D) Risk management
- 24. Which motivational theory suggests that individuals are motivated by unmet needs and that lower-level needs must be satisfied before higher-level needs?
A) Expectancy theory
B) Maslow's hierarchy of needs
C) Equity theory
D) Herzberg's two-factor theory
- 25. What is the purpose of change management?
A) Increase employee turnover
B) Enforce existing policies
C) Help organizations transition to new processes or technologies
D) Optimize supply chain management
- 26. Which informational role involves receiving and collecting information relevant to the organization?
A) Disseminator
B) Negotiator
C) Spokesperson
D) Monitor
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