- 1. Quality control is a crucial process in manufacturing and production that involves monitoring and maintaining standards to ensure that products meet specific requirements and expectations. It involves inspecting, testing, and evaluating products to identify defects and deviations from predetermined quality standards. Through quality control measures, companies can identify and rectify issues early in the production process, resulting in higher product quality, customer satisfaction, and reduced waste and rework. Implementing effective quality control practices requires attention to detail, consistency, and a commitment to continuous improvement.
What is the purpose of a control chart in quality control?
A) To evaluate customer satisfaction
B) To design new products
C) To monitor a process over time for variations
D) To track sales performance
- 2. What does the term 'TQM' stand for in the context of quality control?
A) Total Quality Management
B) Time Quality Metrics
C) Task Quality Measurement
D) Team Quality Monitoring
- 3. What does 'ISO' stand for in the context of quality standards?
A) Internal Safety Organization
B) International Organization for Standardization
C) Industry Standards Organization
D) Institutional Service Office
- 4. Which quality control approach uses statistical methods to monitor and control processes?
A) Total Quality Management
B) Just-In-Time
C) Statistical Process Control
D) Kaizen
- 5. Which quality control approach focuses on reducing waste and improving efficiency?
A) Lean Manufacturing
B) Total Quality Management
C) Statistical Process Control
D) ISO 9001
- 6. What is the purpose of statistical sampling in quality control?
A) To track employee attendance
B) To increase energy efficiency
C) To make inferences about a population based on a sample
D) To set production quotas
- 7. Which of the following is a key benefit of implementing a quality control system?
A) Increased customer satisfaction
B) Higher production costs
C) Decreased market share
D) Reduced employee benefits
- 8. Which quality concept emphasizes continuous improvement in processes?
A) Just-In-Time
B) Kaizen
C) Six Sigma
D) Lean Manufacturing
- 9. What is the role of a quality control inspector?
A) To examine products or services for defects
B) To handle customer complaints
C) To create marketing campaigns
D) To manage supply chain logistics
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