A) Develop a comprehensive business plan B) Find a location C) Buy espresso machines D) Hire baristas
A) Employee names and addresses B) Local weather forecast C) A list of favorite coffee recipes D) Market analysis, financial projections, and operational strategy
A) Designing the shop's interior B) Understanding your target audience and competition C) Hiring the most experienced manager D) Choosing the best coffee beans
A) Strengths, Weaknesses, Opportunities, Threats B) Start, Wait, Open, Thrive C) Secure, Wait, Obtain, Thrive D) Sales, Wages, Overhead, Taxes
A) Customer feedback forms B) Daily weather reports C) Employee vacation schedules D) Projected revenue and expenses
A) Foot traffic and visibility B) Lowest rent price C) Personal preference D) Proximity to your home
A) Dog walking permit B) Gardening permit C) Parking permit D) Health permit
A) General liability insurance B) Life insurance C) Pet insurance D) Travel insurance
A) Microwave oven B) Espresso machine C) Television D) Blender
A) Using soap B) Ignoring the machine C) Using any type of water D) Regular cleaning and maintenance
A) Brand name only B) Quality, cost, and ethical sourcing C) Packaging color only D) Bean size only
A) Whatever is easiest to make B) Customer preferences and profitability C) Your personal favorite drinks only D) Dishes you saw online
A) Ordering everything at once B) Never ordering enough C) Regular stocktaking and order forecasting D) Ignoring inventory
A) Customer service skills and coffee knowledge B) Physical strength C) Acting ability D) Singing ability
A) Making tea B) Personal gossip C) Car washing D) Proper espresso preparation and drink recipes
A) Social media marketing and local partnerships B) Ignoring marketing entirely C) Wearing a sandwich board D) Yelling at strangers
A) To give away free money B) To annoy customers C) To confuse customers D) To reward repeat customers
A) Ignoring customers B) Friendliness, efficiency, and problem-solving C) Being rude and dismissive D) Complaining about customers to other customers
A) Ignoring spills B) Blaming customers for messes C) Having cats eat the crumbs D) Regular cleaning schedules and employee training
A) Listen empathetically and offer a solution B) Argue with the customer C) Call the police on the customer D) Ignore the customer
A) Hiding cash under your mattress B) Spending all your money on lottery tickets C) Tracking income and expenses D) Ignoring your bank account
A) Brewing coffee B) Changing lightbulbs C) Processing transactions and tracking sales D) Washing dishes
A) To secure better prices and consistent quality B) To get dating advice C) To have someone to complain to D) To get free coffee
A) Spreading rumors about the competition B) Copying everything the competition does C) Offering unique products and services D) Ignoring the competition
A) Micromanaging every task B) Playing favorites C) Providing fair wages and a positive work environment D) Ignoring employee needs
A) Leaving food out at room temperature B) Sneezing on food C) Ignoring expiration dates D) Proper food handling and storage practices
A) Only when you're bored B) Regularly, at least annually C) Once every decade D) Never
A) It is completely unnecessary B) It only involves choosing a color scheme C) Creates a recognizable identity and attracts customers D) It is only for big corporations
A) Blaming customers for changing preferences B) Becoming a hermit C) Ignoring new trends D) Continuous learning and innovation
A) Comfortable seating, pleasant lighting, and friendly staff B) Rude staff and depressing music C) No atmosphere whatsoever D) Uncomfortable chairs and glaring lights |