A) Find a location B) Buy espresso machines C) Develop a comprehensive business plan D) Hire baristas
A) A list of favorite coffee recipes B) Market analysis, financial projections, and operational strategy C) Employee names and addresses D) Local weather forecast
A) Designing the shop's interior B) Hiring the most experienced manager C) Understanding your target audience and competition D) Choosing the best coffee beans
A) Strengths, Weaknesses, Opportunities, Threats B) Secure, Wait, Obtain, Thrive C) Sales, Wages, Overhead, Taxes D) Start, Wait, Open, Thrive
A) Customer feedback forms B) Daily weather reports C) Projected revenue and expenses D) Employee vacation schedules
A) Foot traffic and visibility B) Proximity to your home C) Personal preference D) Lowest rent price
A) Gardening permit B) Health permit C) Dog walking permit D) Parking permit
A) Life insurance B) Pet insurance C) Travel insurance D) General liability insurance
A) Espresso machine B) Blender C) Microwave oven D) Television
A) Using soap B) Ignoring the machine C) Using any type of water D) Regular cleaning and maintenance
A) Bean size only B) Brand name only C) Packaging color only D) Quality, cost, and ethical sourcing
A) Customer preferences and profitability B) Dishes you saw online C) Your personal favorite drinks only D) Whatever is easiest to make
A) Regular stocktaking and order forecasting B) Ordering everything at once C) Never ordering enough D) Ignoring inventory
A) Customer service skills and coffee knowledge B) Physical strength C) Singing ability D) Acting ability
A) Car washing B) Proper espresso preparation and drink recipes C) Making tea D) Personal gossip
A) Yelling at strangers B) Social media marketing and local partnerships C) Wearing a sandwich board D) Ignoring marketing entirely
A) To annoy customers B) To confuse customers C) To reward repeat customers D) To give away free money
A) Ignoring customers B) Friendliness, efficiency, and problem-solving C) Complaining about customers to other customers D) Being rude and dismissive
A) Regular cleaning schedules and employee training B) Blaming customers for messes C) Having cats eat the crumbs D) Ignoring spills
A) Listen empathetically and offer a solution B) Call the police on the customer C) Argue with the customer D) Ignore the customer
A) Tracking income and expenses B) Ignoring your bank account C) Hiding cash under your mattress D) Spending all your money on lottery tickets
A) Brewing coffee B) Washing dishes C) Changing lightbulbs D) Processing transactions and tracking sales
A) To get free coffee B) To have someone to complain to C) To get dating advice D) To secure better prices and consistent quality
A) Ignoring the competition B) Copying everything the competition does C) Spreading rumors about the competition D) Offering unique products and services
A) Ignoring employee needs B) Playing favorites C) Micromanaging every task D) Providing fair wages and a positive work environment
A) Sneezing on food B) Proper food handling and storage practices C) Ignoring expiration dates D) Leaving food out at room temperature
A) Regularly, at least annually B) Once every decade C) Only when you're bored D) Never
A) It only involves choosing a color scheme B) Creates a recognizable identity and attracts customers C) It is completely unnecessary D) It is only for big corporations
A) Blaming customers for changing preferences B) Continuous learning and innovation C) Becoming a hermit D) Ignoring new trends
A) Comfortable seating, pleasant lighting, and friendly staff B) Uncomfortable chairs and glaring lights C) No atmosphere whatsoever D) Rude staff and depressing music |