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CFLDMM
Contributed by: EVELYN
  • 1. It is a process of considering alternatives and making choices.
A) None of these
B) Decision Management
C) Problem Identification
D) Definition of problem
E) Decision Making
  • 2. Managers should be able to give technical guidance and decide the best strategies and methods for success.
A) Treat your staff as professionals.
B) Lead by example
C) Encourage teamwork
D) Put your employees' needs first
E) Be technically proficient
  • 3. The more ideas that comes up, the better.
A) Probably True
B) True
C) False
D) Probably False
E) Cannot be judge
  • 4. Managers are required to dress and act professionally at all times and to be available to give guidance and help when needed.
A) Treat your staff as professionals
B) Be people person
C) Encourage professional growth
D) Do something special
E) Lead by example
  • 5. This process refers to the achievement of the goal in low levels permits the attainment of high level goals.
A) Goals-End Chain
B) None of these
C) End-Means Chain
D) Low-High Chain
E) Means-End Chains
  • 6. Base on the scenario given to you, how can you define the problem?
A) Management
B) Evaluation
C) Managing the situation
D) None of these
E) Identification
  • 7. You must reward the same behaviors every time they appear.
A) Be the example
B) Focus on clarity, accuracy and thoroughness in communication
C) Be consistent
D) Publicly reward and recognize hard work
E) Set the goal of working as a team
  • 8. This method involves the use of highly structured meeting.
A) Both A and B are correct
B) Delphi Technique
C) Nominal Group technique
D) Delphi Group Technique
E) Nominal Group
  • 9. managers have strong internal fortitude that enables them to help staffers assess and resolve issues.
A) problem solving ability
B) Knowledge of Industry
C) Time management skills
D) Good communication skills
E) Ability to direct people
  • 10. Second chances can encourage better work the next time around.
A) Learn How to Listen
B) Motivate, Don't Dominate
C) Learn How to hold People Accountable
D) Look at Failure and Mistakes as Learning Opportunities
E) Show your employees that they matter
  • 11. Managers are expected to grow their skills and those of their team members.
A) Be people person
B) Encourage professional growth
C) Do something special
D) Be visionary
E) Be a good communicator
  • 12. When a member of your team does something exceptional, reward him/her. Do this in front of the group, show the rest of the team that hard work is rewarded.
A) Be the example
B) Publicly reward and recognize hard work
C) Set the goal of working as a team
D) Help people enjoy work
E) Never go with "one-size-fits-all
  • 13. It is considered as one of the best known methods in developing alternatives.
A) Brainstorming
B) Management
C) Evaluation
D) Managing the situation
E) Identification
  • 14. One of the requirements of the perfect manager wherein, you should know how people work and know how to motivate your team.
A) Be a good communicator
B) Put your employees' needs first
C) Be visionary
D) Be people person
E) Be technically proficient
  • 15. It involves planning, organizing, coordinating, and directing a group of people to accomplish, to achieve specific goals and objectives.
A) Administration
B) Management
C) Administrator
D) Manager
E) Decision Making
  • 16. What is the first step in decision making process?
A) Implement the decision
B) Establish an evaluation system
C) Define the problem
D) Select the best alternatives
E) Identify limiting factors
  • 17. Focus on ways to motivate the team to do its best. By incentivizing, recognizing job well done and making each person feel like she has the power to accomplish.
A) Motivate, Don't Dominate
B) Learn How to hold People Accountable
C) Learn How to Listen
D) Be Human
E) Look at Failure and Mistakes as Learning Opportunities
  • 18. To stimulate the participation of personnel in setting individual objectives.
A) 4th Step
B) 5th Step
C) 2nd Step
D) 3rd Step
E) 1st Step
  • 19. Managers treat employee as a professional who doesn't need immediate supervision.
A) Be visionary
B) Encourage professional growth
C) Do something special
D) Be people person
E) Treat your staff as professionals.
  • 20. This method involves the use of highly structured meeting.
A) Nominal Group technique
B) Both A and B are correct
C) Delphi Technique
D) Nominal Group
E) Delphi Group Technique
  • 21. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Show your employees that they matter
B) Learn How to Listen
C) Motivate, Don't Dominate
D) Be Human
E) Learn How to hold People Accountable
  • 22. This relates to prioritization, delegation, juggling multiple competing priorities.
A) Knowledge of Industry
B) Ability to direct people
C) problem solving ability
D) Time management skills
E) Good communication skills
  • 23. It is the way something is handled, careful treatment, supervising skills, or those in charge of a business or a group.
A) Manager
B) Administrator
C) Decision Making
D) Management
E) Administration
  • 24. What is the last step in decision making?
A) Select the best alternatives
B) Implement the decision
C) Establish an evaluation system
D) Define the problem
E) Identify limiting factors
  • 25. To monitor the progress of personnel.
A) 5th Step
B) 3rd Step
C) 1st Step
D) 2nd Step
E) 4th Step
  • 26. It is the plan that outline of steps designed with the goals of the entire organization as a whole.
A) Contingency Plans
B) All of the these
C) Tactical Plans
D) Strategic Plans
E) Operational Plans
  • 27. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Do something special
C) Be visionary
D) Be people person
E) Be a good communicator
  • 28. Transparency shows your integrity as a leader, and builds trust with the individual members of your team.
A) Help people enjoy work
B) Remain as transparent as possible
C) Publicly reward and recognize hard work
D) Listen and ask questions
E) Set the goal of working as a team
  • 29. Managers should be able to communicate effectively using all methods, including visual presentations, public speaking, email, teleconferencing and face-to-face.
A) Encourage teamwork
B) Put your employees' needs first
C) Be technically proficient
D) Lead by example
E) Be a good communicator
  • 30. It refers to ongoing processes of evaluating situations or problems.
A) Decision Management
B) Definition of problem
C) Decision Making
D) Problem Identification
E) None of these
  • 31. Always be professional, but don't be afraid to let your real self show.
A) Show your employees that they matter
B) Be Human
C) Learn How to Listen
D) Look at Failure and Mistakes as Learning Opportunities
E) Motivate, Don't Dominate
  • 32. It is the best way to avoid miscommunication and keep your team on the same page.
A) Be the example
B) Set the goal of working as a team
C) Never go with "one-size-fits-all
D) Publicly reward and recognize hard work
E) Focus on clarity, accuracy and thoroughness in communication
  • 33. With this technique, participants never meet, but a group leader uses written questionnaires.
A) None of these
B) Nominal Group technique
C) Nominal Group
D) Delphi Technique
E) Delphi Group Technique
  • 34. Managers should be goal oriented and effectively uses resources to "create unusual".
A) Be technically proficient
B) Put your employees' needs first
C) Encourage teamwork
D) Be visionary
E) Be a good communicator
  • 35. After selecting your best option out of many alternatives, what did you do next?
A) Identify limiting factors
B) Define the problem
C) Implement the decision
D) Establish an evaluation system
E) Select the best alternatives
  • 36. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Put your employees' needs first
B) Treat your staff as professionals
C) Lead by example
D) Encourage teamwork
E) Encourage professional growth
  • 37. How long did brainstorming must take place?
A) 30 secs
B) none of these
C) 1 day
D) an hour
E) 2 minutes
  • 38. To measure the performance of a company and its personnel.
A) Aim
B) Mission
C) All of these
D) Purpose
E) Goal
  • 39. Managers succeed best by satisfying the needs of their team. They will be required to provide the tools your team needs.
A) Lead by example
B) Encourage teamwork
C) Put your employees' needs first
D) Encourage professional growth
E) Treat your staff as professionals
  • 40. It is the establishment of a management Information system to compare actual performance and achievements to the defined objectives.
A) Management by Planning
B) Management by Organizing
C) Management by Goals
D) Management by Coordinating
E) management by information
  • 41. Nominal group technique require discussion of interpersonal communication.
A) False
B) True
C) Probably False
D) Cannot be judge
E) Probably True
  • 42. managers can identify problem areas and improve efficiency.
A) Goal
B) All of these
C) Mission
D) Purpose
E) Aim
  • 43. To determine of revise the organizational objectives for the entire organization.
A) 5th Step
B) 4th Step
C) 2nd Step
D) 3rd Step
E) 1st Step
  • 44. By listening to your employees, you can not only build up their trust, but you can also identify legitimate problems.
A) Learn How to hold People Accountable
B) Learn How to Listen
C) Motivate, Don't Dominate
D) Look at Failure and Mistakes as Learning Opportunities
E) Be Human
  • 45. It is a strategic management that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and personnel.
A) Management
B) Management by Information
C) Management by Goals
D) Management By Objectives
E) Management by Organizing
  • 46. Every employee brings a necessary talent, skill or contribution to the table-never forget that.
A) Learn How to hold People Accountable
B) Learn How to Listen
C) Show your employees that they matter
D) Be Human
E) Motivate, Don't Dominate
  • 47. It is considered as extremely short, and mental reflection is essentially instantaneous.
A) Decision Making
B) None of these
C) Definition of problem
D) Problem Identification
E) Decision Management
  • 48. To translate the organizational objectives to personnel.
A) 5th Step
B) 2nd Step
C) 4th Step
D) 1st Step
E) 3rd Step
  • 49. A manager should also be able to effectively articulate needs, convey information, and provide status updates to higher-ups in a company.
A) Time management skills
B) Knowledge of Industry
C) problem solving ability
D) Good communication skills
E) Ability to direct people
  • 50. This type of plans outlines specific actions or steps need to undertake to accomplish the strategy.
A) Contingency Plans
B) All of the these
C) Operational Plans
D) Tactical Plans
E) Strategic Plans
  • 51. Managers are required to encourage the best practices for building teamwork, they are required to sit and work with the personnel.
A) Encourage professional growth
B) Lead by example
C) Do something special
D) Encourage teamwork
E) Treat your staff as professionals
  • 52. Compare actual productivity to a given set of standards.
A) Mission
B) Purpose
C) All of these
D) Alm
E) Goal
  • 53. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) problem solving ability
C) Ability to direct people
D) Knowledge of Industry
E) Time management skills
  • 54. Knowledge may be gained from formal or vocational education, or from work experience.
A) problem solving ability
B) Time management skills
C) none of these
D) Knowledge of Industry
E) Ability to direct people
  • 55. Refrain form allowing members to evaluate others' ideas on the spot.
A) False
B) True
C) Probably True
D) Cannot be judge
E) Probably False
  • 56. It is the document that outlines the objectives and goals of an organization.
A) All of the these
B) Contingency Plans
C) Operational Plans
D) Tactical Plans
E) Strategic Plans
  • 57. How can you come up with your alternatives?
A) Identification
B) Brainstorming
C) Managing the situation
D) Management
E) Evaluation
  • 58. Your team is compromised of individuals with unique preferences, strengths, weaknesses, and ideas.
A) Publicly reward and recognize hard work
B) Be the example
C) Remain as transparent as possible
D) Set the goal of working as a team
E) Never go with "one-size-fits-all
  • 59. Managers are also requires to do something special for your employees that needs guidance.
A) Be technically proficient
B) Be a good communicator
C) Be people person
D) Do something special
E) Be visionary
  • 60. Managers must be able to match individual employee skills set to neccessary job tasks.
A) Time management skills
B) Ability to direct people
C) Knowledge of Industry
D) problem solving ability
E) Good communication skills
  • 61. To evaluate and reward personnel progress.
A) 3rd Step
B) 4th Step
C) 5th Step
D) 1st Step
E) 2nd Step
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