Introduction to Professional Communication - Quiz
- 1. All of the following are fields of external communication except:
A) Marketing
B) Public Relations
C) Interviews
D) Advertising
- 2. All of the following are skills of public relations except:
A) Writing
B) Speaking
C) Selling
D) Editing
- 3. Which term is not part of the four Ps of marketing?
A) Promotion
B) Price
C) Product
D) Publication
- 4. In professional communication a ________ is best for a short message.
A) Proposal
B) Memo
C) Report
D) Case Study
- 5. _________ listening can also be called pseudo listening.
A) Selective
B) False
C) Deep
D) Partial
- 6. In _______, the United States passed legislation prohibiting employers to
discriminate against a person based on the grounds of race, religion, gender or
ethnicity
A) 1964
B) 1984
C) 2002
D) 1946
- 7. All of the following are parts of a report except:
A) terms of reference
B) introduction
C) procedure
D) conclusions
- 8. Which type of listening should be used when listening to a poem?
A) evaluative
B) deliberative
C) empathetic
D) appreciative
- 9. James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.
A) gender
B) age
C) race
D) ethnicity
- 10. A _________ presentation should be used to sell a product.
A) motivational
B) persuasive
C) informative
D) individual
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