Introduction to Professional Communication
- 1. All of the following are fields of external communication except:
A) Advertising
B) Interviews
C) Marketing
D) Public Relations
- 2. All of the following are skills of public relations except:
A) Speaking
B) Selling
C) Writing
D) Editing
- 3. Which term is not part of the four Ps of marketing?
A) Price
B) Promotion
C) Product
D) Publication
- 4. In professional communication a ________ is best for a short message.
A) Proposal
B) Memo
C) Case Study
D) Report
- 5. _________ listening can also be called pseudo listening.
A) Selective
B) Deep
C) Partial
D) False
- 6. In _______, the United States passed legislation prohibiting employers to
discriminate against a person based on the grounds of race, religion, gender or
ethnicity
A) 1984
B) 2002
C) 1946
D) 1964
- 7. All of the following are parts of a report except:
A) introduction
B) terms of reference
C) conclusions
D) procedure
- 8. Which type of listening should be used when listening to a poem?
A) appreciative
B) evaluative
C) deliberative
D) empathetic
- 9. James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.
A) age
B) gender
C) race
D) ethnicity
- 10. A _________ presentation should be used to sell a product.
A) motivational
B) informative
C) persuasive
D) individual
|
Students who took this test also took :