Introduction to Professional Communication
- 1. All of the following are fields of external communication except:
A) Public Relations
B) Advertising
C) Interviews
D) Marketing
- 2. All of the following are skills of public relations except:
A) Writing
B) Selling
C) Speaking
D) Editing
- 3. Which term is not part of the four Ps of marketing?
A) Publication
B) Promotion
C) Product
D) Price
- 4. In professional communication a ________ is best for a short message.
A) Case Study
B) Report
C) Memo
D) Proposal
- 5. _________ listening can also be called pseudo listening.
A) False
B) Deep
C) Partial
D) Selective
- 6. In _______, the United States passed legislation prohibiting employers to
discriminate against a person based on the grounds of race, religion, gender or
ethnicity
A) 1984
B) 1946
C) 1964
D) 2002
- 7. All of the following are parts of a report except:
A) introduction
B) terms of reference
C) procedure
D) conclusions
- 8. Which type of listening should be used when listening to a poem?
A) empathetic
B) deliberative
C) evaluative
D) appreciative
- 9. James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ________ discrimination.
A) gender
B) ethnicity
C) race
D) age
- 10. A _________ presentation should be used to sell a product.
A) persuasive
B) motivational
C) individual
D) informative
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