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Street Level Bureaucracy by Michael Lipsky - Quiz
Contributed by: Drake
  • 1. What is the primary focus of Lipsky's 'Street Level Bureaucracy'?
A) The behavior of public service workers.
B) The impact of technology on bureaucracy.
C) The history of bureaucratic organizations.
D) The effectiveness of government policies.
  • 2. According to Lipsky, who are 'street-level bureaucrats'?
A) Policy analysts in think tanks.
B) Public service workers who interact directly with citizens.
C) Corporate bureaucrats.
D) High-ranking government officials.
  • 3. What often influences the decisions made by street-level bureaucrats?
A) Strict adherence to laws.
B) Technical manuals.
C) Their personal values and beliefs.
D) Public opinion.
  • 4. What is one recommended approach for improving street-level bureaucracy?
A) Standardizing all processes.
B) Increasing collaboration and feedback mechanisms.
C) Restricting the discretion of workers.
D) Enhancing surveillance over workers.
  • 5. Which public sector workers are often considered street-level bureaucrats?
A) City planners and mayors.
B) Senators and governors.
C) Corporate compliance officers.
D) Police officers and social workers.
  • 6. In Lipsky's view, policies are often translated and sometimes distorted by which group?
A) Politicians.
B) Street-level bureaucrats.
C) Business leaders.
D) Academics.
  • 7. What can lead to a mismatch between policy goals and street-level outcomes?
A) Simplified regulations.
B) Excessive funding and staffing.
C) Overwhelming support from citizens.
D) Resource constraints and street-level discretion.
  • 8. What role do street-level bureaucrats play in the implementation of public policy?
A) They audit other agencies.
B) They create new legislation.
C) They interpret and enforce policies.
D) They manage budgets.
  • 9. Lipsky argues that street-level bureaucracy is often a site of what?
A) Conflict between policy and practice.
B) Innovative policy development.
C) Public trust in government.
D) Efficient resource management.
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