A) Messenger B) Receiver C) Sender D) Feedback
A) Sender B) Receiver C) Messenger D) Feedback
A) Feedback B) Sender C) Messenger D) Receiver
A) Facial Expressions B) Listening C) Eye Contact D) Gestures
A) Facial Expressions B) Tone C) Pitch D) Inflection
A) Humor is encouraged in all situations B) Humor is discouraged in certain situations C) Humor allows for more friendly approach D) Humor can break through the stress in a room
A) Prioritizing B) Encoding C) Thinking D) Transmitting
A) Receptors B) Noise C) Feedback D) Channels
A) Experience B) Noise C) Communication Style D) Feedback
A) Presenting a speech at a luncheon B) Talking with friends at lunch C) E-mailing a Co-Worker D) Having lunch with a client
A) Check grammar and spelling in written documents B) Be very casual in workplace communication C) Proofread all written communications D) Keep criticism constructive and positive
A) Flow Chart B) Flash Cards C) Outline D) Diagram
A) Emotional B) Loud C) Soft D) Aggressive
A) One way solution B) Mutually agreed upon solution C) Aggressive Solution D) Passive Solution
A) Cheerfulness B) Satisfaction C) Friendliness D) Manipulation
A) Control B) Create division C) Rule D) Bridge of a gap
A) Help the opposing cause B) Do nothing to the opposing cause C) Damage the opposing cause D) Shape the opposing cause
A) Loud Talker B) Slow Talker C) Being poorly prepared D) An Uneducated Person
A) Receiving B) Evaluating C) Providing Feedback D) Understanding
A) Casual Listening B) Secondhand Listening C) Passive Listening D) Active Listening
A) Talking B) Hearing C) Focusing D) Understanding
A) Casual Listening B) Secondhand Listening C) Active Listening D) Passive Listening
A) Receiving, Understanding, Remembering, and Responding. B) Receiving, Understanding, Evaluating, Remembering, and Responding. C) Receiving, Evaluating, Remembering, and Responding. D) Understanding, Evaluating, Remembering, and Responding.
A) Receiving B) Understanding C) Evaluating D) Responding |