A) Messenger B) Receiver C) Sender D) Feedback
A) Messenger B) Sender C) Feedback D) Receiver
A) Messenger B) Receiver C) Sender D) Feedback
A) Gestures B) Listening C) Eye Contact D) Facial Expressions
A) Tone B) Pitch C) Inflection D) Facial Expressions
A) Humor can break through the stress in a room B) Humor is encouraged in all situations C) Humor is discouraged in certain situations D) Humor allows for more friendly approach
A) Encoding B) Transmitting C) Prioritizing D) Thinking
A) Noise B) Channels C) Receptors D) Feedback
A) Noise B) Communication Style C) Experience D) Feedback
A) Talking with friends at lunch B) Presenting a speech at a luncheon C) Having lunch with a client D) E-mailing a Co-Worker
A) Keep criticism constructive and positive B) Be very casual in workplace communication C) Check grammar and spelling in written documents D) Proofread all written communications
A) Flash Cards B) Flow Chart C) Outline D) Diagram
A) Aggressive B) Loud C) Soft D) Emotional
A) One way solution B) Mutually agreed upon solution C) Aggressive Solution D) Passive Solution
A) Satisfaction B) Manipulation C) Cheerfulness D) Friendliness
A) Create division B) Control C) Bridge of a gap D) Rule
A) Shape the opposing cause B) Help the opposing cause C) Do nothing to the opposing cause D) Damage the opposing cause
A) Slow Talker B) Being poorly prepared C) An Uneducated Person D) Loud Talker
A) Understanding B) Receiving C) Evaluating D) Providing Feedback
A) Passive Listening B) Casual Listening C) Secondhand Listening D) Active Listening
A) Hearing B) Focusing C) Talking D) Understanding
A) Casual Listening B) Active Listening C) Secondhand Listening D) Passive Listening
A) Receiving, Evaluating, Remembering, and Responding. B) Understanding, Evaluating, Remembering, and Responding. C) Receiving, Understanding, Remembering, and Responding. D) Receiving, Understanding, Evaluating, Remembering, and Responding.
A) Understanding B) Evaluating C) Receiving D) Responding |