ThatQuiz Test Library Take this test now
OPERATION MANAGEMENT
Contributed by: Cantiga
  • 1. what is a common misconception about the term "quality"?
A) It means perfection in all circumstances
B) It is synonymous with high quality in most people's minds
C) t refers to cost-effective production
D) It always refers to luxurious items
  • 2. Why can't factories always aim for the highest possible quality?
A) The technology doesn’t allow it
B) Customers don’t prefer high quality
C) High quality products are not durable
D) Higher quality usually leads to higher costs
  • 3. Which of the following is NOT listed as a characteristic of a service's quality?
A) Design features
B) Brand popularity
C) Reliability
D) Cost efficiency
  • 4. Quality policy statements are best described as:
A) General goal statements regarding product standards
B) General goal statements regarding product standards
C) Detailed manufacturing instructions
D) Specifications for production machinery
  • 5. What is meant by the statement "costs usually go up faster than quality"?
A) Quality improvements reduce cost
B) Cost and quality are not related
C) Quality increases linearly with cost
D) Small increases in quality often require large increases in cost
  • 6. Which of the following is a true example of a quality policy?
A) "No computer will ever fail
B) Our computers should fail no more than once every nine months, with 95% same day service.
C) We will double production next year
D) We aim to have the best computers in the world
  • 7. Quality control focuses primarily on:
A) Checking if manufacturing matches specifications
B) Marketing and branding
C) Post-sales service
D) Customer surveys
  • 8. What distinguishes reliability from quality control?
A) Quality control is about how reliable workers are
B) Reliability is measured before production
C) Reliability only refers to electronics
D) Reliability deals with performance over time under expected conditions
  • 9. Why might a product fail even if blueprint specifications are followed?
A) The quality control process was skipped
B) It was tested too much
C) The blueprint did not account for real-world stresses
D) It was too expensive to manufacture
  • 10. During the design phase of a reliability program, what should engineers prioritize?
A) The manufacturer's brand image
B) High costs
C) Open-mindedness and consideration of environmental and functional factors
D) Simplicity over all other concerns
Created with That Quiz — where a math practice test is always one click away.