A) Contractor reputation, licensing compliance, and personnel training records B) Speed of contract signing C) Lowest bid from contractors D) Number of guards available this month
A) Conduct an audit of all personnel files and implement corrective registration and training actions B) Fire the negligent staff immediately C) Blame outsourced HR D) Ignore it if no incident occurred
A) Number of arrests made B) Average daily patrols logged C) Percentage of personnel with up-to-date certifications, completed training hours, and records of disciplinary actions D) Client satisfaction surveys only
A) Keep SOPs informal to allow flexibility B) Copy SOPs from a competitor C) Use risk assessment results, stakeholder input, and mandatory provisions of RA 11917 to create measurable SOPs and training plans D) Make SOPs only for supervisors
A) Upgrade CCTV only B) Invest in prioritized training for key skills and minimum equipment upgrades ensuring competence and compliance C) Hire more administrative staff D) Delay both until next fiscal year
A) Implement but keep it undocumented B) Refuse, explain legal/professional limits, propose compliant alternatives, and document the interaction C) Ignore the request D) Comply to keep the client
A) Announce them once to staff B) Immediately integrate rules into SOPs, train staff, and create monitoring KPIs with audit schedules C) Only update senior management D) Wait for enforcement visits
A) Transfer the guards to day shift B) Ignore since violations are minor C) Terminate the night shift supervisor instantly D) Analyze root causes, update training, adjust schedules, and implement supervisory spot-checks to prevent recurrence
A) Assume auditors won’t notice B) Prioritize corrective documentation practices, assign owners, and run weekly compliance reviews until stable C) Hide gaps from inspectors D) Do nothing until an inspection occurs
A) Suspend pending a fair investigation, document findings, coordinate with the licensing authority if required, and follow due process B) Ignore the complaint C) Defend the officer publicly without investigation D) Terminate immediately without investigation
A) Blame the client B) Conduct transparent internal review, communicate corrective measures to stakeholders, and update training/policies C) Fire personnel and keep it secret D) Deny involvement and stay silent
A) Install without policies B) Use biometrics only for some staff inconsistently C) Share biometrics openly with clients D) Develop data protection procedures, obtain consent, limit access rights, and train personnel on privacy obligations
A) It’s standard practice everywhere B) It reduces costs C) It increases arrests D) It may incentivize improper conduct; instead, design balanced KPIs that reward lawful, professional behavior and client service
A) Legal/regulatory compliance check, local licensing requirements, market risk assessment, and staffing plan aligned with professional standards B) Copy existing contracts without change C) Hire local guards immediately D) Announce expansion on social media
A) Cut rest breaks to increase coverage B) Redesign shift rosters, hire additional staff, provide welfare and training, and monitor service quality metrics C) Ignore morale, focus on outputs D) Require overtime indefinitely
A) Use a single multiple-choice test B) Pre/post competency testing, practical assessments, field audits, and follow-up performance metrics tied to SOPs C) Count attendance only D) Ask trainers if they liked it
A) Partially redact and send a false summary B) Refuse, explain legal obligations, report as required, and propose reputational management strategies that are lawful C) Cooperate without question D) Hide the incident forever
A) Only disciplining frontline staff B) Ignoring the breach C) Firing CEO immediately without investigation D) Public acknowledgement of breach, corrective plan, assigned responsibilities, and transparent progress reports to stakeholders and regulators
A) Valid licensing/certification, background check clearance, competency in required skills, and evidence of integrity B) Physical strength only C) Age alone D) Willingness to work for low pay
A) Replace patrols with fewer cameras only B) Perform a risk assessment, quantify impact on safety/service, propose an optimized deployment that balances cost and risk mitigation C) Reduce patrols to save money D) Ignore the commander
A) Hiding records likely to be queried B) Only updating documents on the audit day C) Waiting for audit feedback D) Conducting internal compliance audit using the law’s checklist, fix issues, and prepare evidence of corrective actions
A) Promote relatives of managers B) Create a competency-based career ladder with mandatory training milestones, certifications, and mentorships tied to promotions C) No career path, only daily tasks D) Promote only by seniority
A) Terminate entire staff at once B) Ignore to keep numbers clean C) Immediately investigate, validate qualifications, discipline per policy, notify licensing board if needed, and remediate training gaps D) Replace documentation without action
A) A vague description of roles B) Clear roles/responsibilities, communication protocols, legal compliance steps, and training/testing schedules C) Only a list of emergency contacts without procedures D) Only evacuation routes
A) Vendor qualification, standard operating procedures, data protection clauses, and periodic verification audits B) Only verbal assurances from vendor C) No contract needed D) Full delegation without oversight
A) Punishments only for low-ranking personnel B) Arbitrary punishments to deter misconduct C) Clear, consistent disciplinary procedures with due process and appeals, proportionate sanctions, and rehabilitation options D) No discipline to avoid conflict
A) Total number of guards hired this year B) Number of social media posts about compliance C) Number of client complaints ignored D) Percentage of staff current with licensing, passing rates on competency tests, and reduction in incident recurrence
A) Use in-house unstructured training only B) Accredited vendor to ensure compliance and quality of professional competency C) Cheaper vendor to save funds D) Choose randomly
A) Share raw staff notes B) Only verbal summaries without records C) Never share any data D) Standardized incident reports with factual details, timelines, and corrective actions while protecting privacy and legal rights
A) Ignore licensing and assume no consequences B) Halt deployment until legal compliance review, risk assessment, and policy updates are completed C) Deploy immediately to gain advantage D) Deploy selectively without oversight
A) Escort the customer off premises immediately without documentation B) Apply verbal de-escalation, preserve evidence, capture witness statements, and file an objective incident report for investigative follow-up C) Call supervisor only after incident D) Use force to end argument
A) Analyze training records, situational transcripts, supervisor oversight, and cultural-competency gaps to redesign training modules B) Mark complaint as resolved without investigation C) Fire the guard immediately without assessment D) Blame the complainant
A) Simulate a complex theft, require teams to collect evidence lawfully, interview witnesses, chain evidence, analyze motive, and prepare prosecutable documentation B) Memorize the steps of filing a report C) Only practice radio communication D) Watch a video about investigations
A) Confront aggressively and interrogate B) Ignore unless theft occurs C) Publicly accuse individuals D) Secure the area, discreetly observe, collect non-intrusive intelligence, escalate to authorized investigators, and preserve chain of custody for any evidence
A) Accept client’s claim without verification B) Cross-check access logs, interview guards and staff, analyze patterns, seek physical evidence, and map possible timelines to reconstruct events C) Blame CCTV system D) Replace missing item immediately
A) A practical exercise presenting ambiguous threat levels where trainee articulates proportional response, legal justification, and post-incident reporting steps B) Timed obstacle course C) True/false quiz D) Multiple-choice Only
A) Refuse all VIP requests automatically B) Evaluate request, seek management approval, document exceptions, and ensure legal and safety approvals are met before altering protocols C) Handle privately without documentation D) Grant all VIP requests regardless of policy
A) Ignore the possibility B) Accuse the suspected employee publicly C) Send a company-wide email accusing staff D) Initiate discreet intelligence collection, limit disclosure to need-to-know, correlate access histories, and coordinate with HR and legal before a covert operation or disciplinary action
A) Evacuate without informing customers of exits B) Lock doors and continue operations C) Evacuate only employees and leave customers D) Provide clear, calm instructions, designate staff to assist vulnerable customers, communicate updates, and ensure post-evacuation accountability and client communications
A) Ignore contradictions and accept the first statement B) Choose the statement that fits a manager’s preconception C) Cross-validate statements with physical evidence, timelines, and CCTV; assess witness credibility and corroborate with independent sources D) Discard all statements as unreliable
A) Copying a template report B) Trainees must draft a full investigative report from a simulated incident, including chain-of-custody forms, legal considerations, and executive summary for stakeholders C) Watching sample report videos D) Reading sample reports
A) Evaluate probable cause, safety, legal authority, risk to the public, and document justification for detention consistent with law and organizational policy B) Detain only if manager is present C) Never detain to avoid trouble D) Always detain suspects regardless of evidence
A) Market and publicize internal investigations widely B) Share raw intelligence files externally C) Withhold all incident information D) Implement a confidential incident feedback loop, transparent service-level reporting, and regular stakeholder briefings while protecting sensitive intelligence
A) Post chase details on social media B) Ignore documenting the chase C) Immediately secure scene, interview witnesses, note pursuit details (times, directions), coordinate with police, and ensure bodycam/CCTV capture preserved D) Continue searching without reporting
A) Number of guard selfies with clients B) Number of calls to security center C) Response time, resolution effectiveness, lawful conduct incidents, follow-up documentation quality, and client satisfaction surveys analyzed for training gaps D) Number of compliments only
A) Fire a random employee to deter sabotage B) Blame external competitors without proof C) Integrate physical forensics, digital forensics, personnel access records, vendor contract review, and external threat intelligence to determine motive and actors D) Focus only on physical security
A) Ignore since performance is otherwise good B) Immediately terminate the trainee C) Facilitate scenario-based bias-awareness training, role-play customer-relations simulations, and evaluate behavior changes through supervision and feedback D) Give a written warning only
A) Bullet list of rumors B) Executive summary, threat assessment with evidence, impact analysis, recommended mitigations, and prioritized action plan with resource estimates C) Long narrative without conclusions D) Use raw messages with no analysis
A) Hand phone to client for safekeeping B) Let anyone access phone to look for info C) Post images from the phone on social media D) Isolate device (airplane mode), document chain-of-custody, avoid powering on/off unnecessarily, and coordinate with digital forensics specialists for imaging
A) Provide a generic press release only B) Blame clients for causing incident C) Ignore clients to avoid panic D) Provide transparent incident report, outline corrective actions, offer remediation where appropriate, and solicit client feedback for continuous improvement
A) Ignore since thefts are petty B) Remove vendor without cause C) Review vendor access logs, reconcile deliveries, interview staff, and recommend vendor audits and strengthened access controls D) Confront vendor employees immediately
A) Observing attendance only B) Practical casework assessment requiring chain-of-custody, witness interview, analytical timeline, and prosecutable report reviewed by external expert C) Asking trainees if they feel confident D) Quiz on definitions
A) Ignore the keycard since it’s not a weapon B) Immediately arrest the person without cause C) Destroy the keycard to prevent misuse D) Assess card ownership via access logs, interview the person, secure evidence, and detain only if probable cause exists and legal authority is clear
A) Replace training with memos B) Prioritize scenario-based, high-impact modules (e.g., evidence handling, interview skills), cross-train supervisors, and use blended learning to save costs C) Cancel all investigative training D) Outsource all training abroad
A) Copy the senior staff’s behavior B) Ignore due to seniority C) Discreetly document the breach, report via appropriate channels, and follow up with a compliance investigation regardless of rank D) Confront publicly and humiliate the staff member
A) Comparative incident trend analysis with heat maps, root-cause insights, and prioritized remediation recommendations across sites B) One-line email saying “everything’s fine” C) Raw incident logs with no analysis D) A single site’s incident report only
A) Hiding from the drill B) Leaving the area immediately C) Shouting to scare suspect away D) Developing a controlled, multi-step response integrating de-escalation, team coordination, evidence preservation, and post-incident documentation plan
A) Encourage leading questions to speed up results B) Use structured interview protocols, record sessions (where legal), document non-leading questioning, and protect witness confidentiality to maintain credibility C) Offer witnesses money to change statements D) Allow informal interviews with no record
A) Act on the first tip received B) Prioritize by risk (likelihood × impact), feasibility, legal constraints, and potential to prevent harm, then assign resources accordingly C) Randomly choose tasks D) Only pursue tasks that are easy
A) Omit inconvenient facts B) Include hearsay as fact C) Write emotional descriptions to sway court D) Produce objective, chronological facts, corroborate with evidence, avoid opinion, and include evidence logs and witness details for legal scrutiny
A) Immediately hire more guards B) Conduct a site survey mapping vulnerabilities, crime patterns, access points, lighting, CCTV blind spots, and then match controls to quantified risk priorities C) Hand the problem to the client D) Replace lock hardware only
A) Perform cost-benefit analysis, consider residual risk, deterrence effects, and long-term total cost of ownership before selecting a layered solution B) Choose the cheaper option C) Pick both regardless of budget D) Flip a coin
A) Ignore the oversight B) Wait for an incident to act C) Implement urgent background checks for critical roles, temporary restrictions on sensitive access, and a schedule to complete checks for all relevant staff D) Fire all unvetted personnel immediately
A) Store all records outside the facility only B) Ban all internal copying C) Allow anyone access if they request it D) Introduce classification levels, need-to-know access, logging of sensitive document handling, and secure disposal procedures balanced with business needs
A) Evacuation communications, emergency medical response coordination, and secured access to critical safety systems B) The coffee vending machine C) Marketing campaign systems D) Payroll processing
A) Verbal assurance only B) Pilot implementation with metrics: incident rates pre/post, penetration test results, and quantitative risk reduction modeling C) Testimonials without data D) Photo of new equipment only
A) Build the thickest, most aggressive fence possible regardless of impact B) Opt for an ornamental fence for appearance only C) Ignore both risk and appearance D) Recommend a layered approach: discreet intrusion detection, natural surveillance improvements (lighting/landscaping), and targeted fencing where risk justifies it
A) Implement access controls, encryption, audit logging, role-based permissions, and a documented retention/destruction policy before digitization B) Only password-protect with a generic password C) Save on local desktops only D) Post files on a public drive for convenience
A) Activate contingency suppliers, prioritize critical processes for recovery, implement manual fallback procedures, and communicate with stakeholders per the BCP B) Close operations until supplier returns C) Blame the supplier publicly D) Hope the supplier resumes quickly
A) Replace guards with a single camera only B) Allow tailgating during busy hours C) Combine physical barriers, access credential upgrades, anti-tailgate technology, staff training, and monitoring with enforcement policies and sanctions D) Increase gate height alone
A) Map the leak pathway (who had access), review controls, interview staff, assess extent of compromise, and implement technical/administrative remediations and monitoring B) Ignore if not publicized C) Delete the breached files to hide the issue D) Fire a random staff member
A) Wait until something happens before deciding B) Spend maximum budget to eliminate them entirely C) Accept where cost of mitigation exceeds impact, but monitor and periodically reassess; implement low-cost controls where feasible D) Ignore such threats entirely
A) Implement least-privilege access, session monitoring, privileged access management, and documented emergency override procedures with audit trails B) Give administrators full access with no oversight C) Remove all admin privileges from everyone permanently D) Use a single master password for ease
A) Outsource risk to contractors B) Rely on insurance to cover problems C) Conduct a targeted risk assessment, integrate controls into process design, update BCP and recovery priorities, and train staff before commissioning D) Start production immediately and adapt later
A) Place them only where cosmetically appropriate B) Place cameras randomly to cover all walls C) Cover only entrances and ignore interior zones D) Use threat scenarios, sightlines, lighting conditions, image retention needs, privacy impacts, and integration with response procedures to optimize placement
A) Contain exposure, assess scope, notify affected parties per policy, apply legal/PR strategies, and strengthen access controls to prevent recurrence B) Delete the document and hope for the best C) Ignore unless someone complains D) Blame the IT department without analysis
A) Lock doors only B) Allow open access to foster collaboration C) Only increase signage about confidentiality D) Access control, visitor vetting, CCTV, data segmentation, endpoint protection, and strict document handling policies with staff vetting and monitoring
A) Replace the generator with the same model without analysis B) Cancel future drills to avoid failures C) Conduct root-cause analysis, test redundancy, evaluate manual workarounds, update recovery time objectives (RTOs), and schedule corrective maintenance and alternate backup sources D) Dismiss the failure as a fluke
A) Treat all events equally B) Use risk-based prioritization focusing on high-impact events first, adopt proportional controls, and incorporate scalable contingency options C) Only buy the most expensive mitigation available D) Only plan for everyday minor events
A) Hire friends of management only B) Require multi-source reference checks, financial background screenings, integrity testing, and role-specific monitoring with separation of duties C) Hire quickly without vetting to fill vacancies D) Only check identity documents
A) Cancel backups altogether B) No change is needed; cloud providers are always reliable C) Rely on on-premises tapes only without testing D) Single-point-of-failure in vendor dependency; recommend multi-region/backups, contractual SLAs, and test restores to ensure recovery capability
A) Keep the corridor unlocked for convenience B) Use alarmed, access-controlled doors that comply with egress codes (fail-safe mechanisms), combined with monitoring and clear signage to preserve life-safety while securing areas C) Block the corridor to prevent unauthorized access D) Use bolt locks that require keys and prevent escape
A) Delete old classifications B) Let each department do as they wish C) Outsource classification to an external vendor with no integration D) Implement enterprise-wide classification policy, training, and enforcement with tools for labeling and automated controls tied to BCP priorities
A) Spend budget evenly across all items B) Discard all low-priority risks entirely C) Treat low-priority items first D) Group similar risks, assess aggregated impact, reprioritize by combined likelihood and impact, and address clusters with single controls where effective
A) Close the entrance permanently B) Remove all utility entrances and relocate utilities C) Ignore since utilities are low profile D) Add access control, monitoring, staff awareness, and integrate the utility entrance into patrol and CCTV coverage with procedural checks
A) Develop alternate suppliers, maintain safety stock for critical items, and create contractual contingencies and rapid switch-over procedures B) Do nothing and hope supplier remains stable C) Move all production to the unstable region D) Rely on the supplier’s assurances only
A) Offer anecdotal stories only B) Says it looks more professional C) Claim it is mandatory without evidence D) Present quantified risk reduction, ROI estimate, incident-avoidance costs vs. implementation cost, and regulatory/compliance benefits for decision-making
A) A tabletop exercise only every five years B) Regular drills of full-scale recovery, desktop scenario testing, supplier continuity tests, and evidence-based post-exercise improvements with timelines C) Only read the BCP document annually D) Outsource testing and ignore results
A) Remove Wi-Fi entirely B) Use the corporate network for guests C) Display passwords publicly in the lobby D) Implement segmented guest networks isolated from corporate resources, enforce bandwidth/security policies, and present clear acceptable-use terms
A) Reduce employee hours to save costs and hope for the best B) Only purchase extra servers without testing C) Map critical processes, identify dependencies, establish recovery strategies (hot/warm sites), test restores, and align resource allocations to meet the RTO D) Assume systems will be back in time by luck
A) Add more security guards only B) Reconfigure sightlines with low landscaping, optimize lighting, create natural surveillance, control access, and combine signage and territorial reinforcement to reduce crime opportunities C) Add metal detectors only D) Install only high fences with barbed wire
A) Mechanistic security always wins B) CPTED is obsolete C) A hybrid approach that uses CPTED for long-term social prevention and targeted mechanical systems for high-risk nodes yields better resilience and community acceptance D) Use only police patrols and nothing else
A) Add murals to decorate blind spots only B) Close the corridors permanently C) Keep blind corridors and increase patrols only D) Introduce transparency (glass), natural surveillance points, mirrored sightlines, and controlled access while maintaining aesthetic coherence
A) Close the space at night permanently B) Design inclusive public spaces with active uses (cafés, vendor stalls), adequate lighting, seating that discourages long-term loitering in sensitive areas, and community policing initiatives C) Remove seating entirely to prevent anyone from staying D) Enforce blanket anti-loitering laws harshly
A) Cover the façade with solid metal plates B) Hide guards in basements only C) Use architectural features (bollards disguised as planters, setback landscaping, and reinforced glazing) that provide protection without visible fortress aesthetics D) Add visible armed sentries on every corner of the roof
A) Install random spikes that damage tires to stop parking B) Only hand out pamphlets about theft prevention C) Reorganize parking into well-lit, surveilled zones, increase natural surveillance through foot traffic patterns, add controlled access points, and run community awareness campaigns D) Ban parking entirely
A) Randomly place shops with no planning B) Hide all shops behind secured doors only accessible by staff C) One concentrated atrium for maximum density D) Distributed nodes with clear sightlines, controlled access points, and secure back-of-house circulation to reduce single-point-target risk and support emergency egress
A) Community input always increases crime B) Only technology can prevent crime, community engagement is irrelevant C) Community engagement slows down planning D) Engaged communities increase social cohesion, informal guardianship, and long-term deterrence, reducing reliance on costly mechanical controls and improving legitimacy of security measures
A) Build a separate modern structure next to the heritage site and move everything there B) Use reversible, non-invasive security installations (discreet cameras, mobile access solutions, sympathetic barriers) and collaborate with conservationists to maintain historical integrity while improving protection C) Replace the heritage site with a modern fortress D) Ignore security to preserve authenticity
A) Use temporary measures only during festivals B) Close the promenade to the public permanently C) Use graduated measures (landscaped barriers, retractable bollards, widened sidewalks, setback café zones) combined with pedestrian experience analysis and emergency access planning to balance protection and livability D) Install visible concrete blocks everywhere |