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Quality audit - Quiz
Contributed by: Ogden
  • 1. What is defined as the systematic examination of a quality system?
A) Quality audit
B) System monitoring
C) Procedural assessment
D) Quality management
  • 2. Which ISO standard is mentioned as a key element for quality system standards?
A) ISO 9001
B) ISO 27001
C) ISO 45001
D) ISO 14001
  • 3. When are quality audits typically performed?
A) At predefined time intervals
B) Once per decade
C) Only when a problem arises
D) On an ad-hoc, random basis
  • 4. How did the focus of ISO 9000 audits change from 1994 to 2008?
A) Shifted from international to local focus
B) Shifted from procedural adherence to actual effectiveness
C) Shifted from software to hardware compliance
D) Shifted from effectiveness to cost-cutting
  • 5. According to Evans & Parker, what is one of the most powerful safety monitoring techniques?
A) Software analysis
B) Compliance reporting
C) Quality training
D) Auditing
  • 6. What is a major benefit of auditing regarding safety?
A) Reduces electricity costs
B) Avoids complacency
C) Increases production speed
D) Eliminates all external regulators
  • 7. What should quality auditing highlight besides non-conformances?
A) Marketing strategies
B) Company history
C) Areas of good practice
D) Employee salaries
  • 8. Which US agency requires quality auditing for medical devices?
A) Environmental Protection Agency
B) Department of Commerce
C) Food and Drug Administration
D) Federal Communications Commission
  • 9. The quality audit process in the UK education system focused primarily on what?
A) Facility maintenance
B) Profit margins
C) Student grades
D) Procedural issues
  • 10. What does a 'cost of quality' audit primarily analyze?
A) Employee training costs
B) Advertising budgets
C) Cost of poor quality
D) Executive bonuses
  • 11. Who can perform a quality audit?
A) Only the CEO
B) Only government officials
C) Only external consultants
D) Internal or external auditors
  • 12. Quality audits provide evidence concerning which of the following?
A) Increasing the number of employees
B) Changing the company logo
C) Reduction and elimination of problem areas
D) Expanding the physical office space
  • 13. What does the text suggest organizations should do with information regarding good practices?
A) Share it among departments
B) Keep it confidential
C) Delete it to save space
D) Sell it to competitors
  • 14. What can be used to manage the processes and tasks of a quality audit?
A) Software and self-assessment tools
B) Predictive algorithms only
C) Manual filing cabinets only
D) Verbal agreements
  • 15. In which field, other than industry, have several countries adopted quality audits?
A) Higher education
B) Fashion retail
C) Agricultural farming
D) Space exploration
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