- 1. An organization is a group of individuals coming together to achieve a common goal or purpose. It typically consists of a hierarchy of positions and roles, each contributing to the overall functioning of the group. Organizations can vary in size and structure, ranging from small, informal groups to large, complex corporations. They can exist in various sectors such as business, government, non-profit, and academia. Effective organization is essential for coordination, efficiency, and success in reaching objectives. Communication, leadership, and clear goals are key elements in creating a well-functioning organization.
What does the 5S methodology focus on in organization?
A) Scatter, Save, Simplify, Store, Sell
B) Steam, Serve, Spy, Satisfy, Surpass
C) Sorting, Set in order, Shine, Standardize, Sustain
D) Skip, Stall, Sheet, Systemize, Succeed
- 2. What does the SWOT analysis tool assess in organizational planning?
A) Strengths, Weaknesses, Opportunities, Threats
B) Satisfaction, Work, Orders, Techniques
C) Success, Wealth, Obstacles, Tactics
D) Speed, Wisdom, Observations, Time
- 3. What is the purpose of creating an organizational chart?
A) To reduce transparency
B) To show the structure of an organization
C) To confuse employees
D) To hide information
- 4. What principle states that 80% of the effects come from 20% of the causes?
A) Newton's third law
B) Einstein's theory of relativity
C) Darwin's evolution theory
D) Pareto principle
- 5. What is the purpose of establishing clear roles and responsibilities within an organization?
A) To discourage teamwork
B) To limit communication
C) To create chaos
D) To avoid confusion and duplication of efforts
- 6. What is the significance of feedback in organizational improvement?
A) Identifying areas for growth and development
B) Praising regardless of performance
C) Discouraging progress
D) Avoiding all criticism
- 7. Which term refers to the process of arranging tasks in order of priority?
A) Randomization
B) Prioritization
C) Negligence
D) Disorganization
- 8. In organizational context, what does the acronym KPI stand for?
A) Know-How to Perform Inefficiencies
B) Kindly Provide Information
C) Key Performance Indicator
D) Keep People Informed
- 9. What is the goal of lean management in organizational practices?
A) To complicate processes
B) To encourage excess
C) To minimize waste and maximize value
D) To increase inefficiencies
- 10. What is the practice of promoting products, services, or ideas to customers called?
A) Marketing
B) Sales
C) Public Relations
D) Branding
- 11. Which aspect of organization culture focuses on acknowledging and celebrating achievements?
A) Disregard
B) Negativity
C) Blame
D) Recognition
- 12. Which approach focuses on continuous improvement within an organization?
A) Regress
B) Kaizen
C) Deterioration
D) Stagnation
- 13. Why is it important for leaders to lead by example in an organization?
A) To ignore responsibilities
B) To set a positive tone and inspire others
C) To create chaos
D) To discourage teamwork
- 14. Which term refers to the ability to understand and manage your own emotions and those of others?
A) Psychological Safety
B) Cognitive Dissonance
C) Behavioral Economics
D) Emotional Intelligence
- 15. What is the purpose of creating SOPs (Standard Operating Procedures) in an organization?
A) To limit innovation
B) To confuse employees
C) To ensure consistency and quality in processes
D) To encourage chaos
- 16. Which term refers to the shared beliefs, values, and norms within an organization?
A) Organizational Behavior
B) Organizational Development
C) Organizational Culture
D) Organizational Response
- 17. What does the acronym CRM stand for in organizational context?
A) Customer Relationship Management
B) Confuse Relationship Matters
C) Continuous Request for Money
D) Commitment to Reduce Mistakes
- 18. What involves the intentional creation of a culture where employees feel valued, supported, and motivated?
A) Employee Engagement
B) Employee Empowerment
C) Employee Recognition
D) Employee Satisfaction
- 19. Which term refers to the formal recording and reporting of financial transactions in an organization?
A) Marketing
B) Accounting
C) Human Resources
D) Operations
- 20. What involves the process of evaluating and improving an organization’s governance, risk management, and control processes?
A) Financial Audit
B) Internal Audit
C) Performance Audit
D) External Audit
- 21. What is a method of problem-solving that involves identifying and analyzing the root cause of issues?
A) Gap Analysis
B) SWOT Analysis
C) Root Cause Analysis
D) Force Field Analysis
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