A) To organize cables inside the case B) To install screws in the system unit C) To identify and troubleshoot system problems D) To clean dust from components
A) To avoid testing the computer B) To pinpoint the problem and avoid unnecessary replacement C) To replace several components at once D) To make the repair take longer
A) Check whether the RAM is installed correctly. B) Replace the motherboard immediately. C) Remove the operating system. D) Replace the power supply without testing.
A) The RAM has too much storage capacity. B) Heat transfer from the CPU is reduced. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Reinstall all software before checking the hardware. B) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. C) Replace several components until the computer works. D) Ignore the symptoms if the computer still turns on.
A) Technician A handles components while standing on an ungrounded surface without ESD protection. B) Technician C places components anywhere on the worktable. C) Technician B works quickly and ignores static electricity. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They test electrical circuits. B) They help keep cables neatly organized. C) They prevent all hardware failures. D) They remove software errors.
A) Shut down the computer and prepare a safe work area before handling internal parts. B) Leave the computer running so the fans keep moving air. C) Remove components first and check safety precautions afterward. D) Spray cleaning liquid directly on the motherboard before opening the case.
A) Replace the fan immediately without checking its condition. B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. C) Ignore the dust because the fan is still spinning. D) Install additional software before cleaning the hardware.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Disconnect all storage devices permanently. D) Check the computer for errors and proper operation.
A) System tested B) Software updated C) Components handled without ESD protection D) Hardware cleaned
A) Replace components regularly even when no problem is found. B) Update software but ignore hardware condition. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Clean the case only when it becomes visibly dirty.
A) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To prevent the computer from using storage devices B) To increase the physical size of the computer C) To replace the need for hardware cleaning D) To help keep software current and functioning properly
A) To verify whether the system is functioning properly and identify remaining problems B) To increase the number of installed components C) To avoid testing the completed work D) To make the computer consume more power
A) Ignore the dust and update only one application. B) Remove all applications and leave the hardware untouched. C) Clean the hardware safely, update the software, and check the system for errors. D) Clean the hardware safely, update the software, and check the system for errors.
A) All hardware should be replaced immediately. B) The system is fully repaired because the hardware is clean. C) The remaining error still needs to be identified and diagnosed. D) The error can be ignored because maintenance is complete.
A) Poor practice only if the computer also has outdated software. B) Appropriate, because dust does not affect system performance. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because maintenance is needed only after failure.
A) Date ? hardware list ? software names ? purchase date ? user name B) Date ? technician name ? computer model ? keyboard type ? monitor size. C) Date ? observed condition ? maintenance task ? computer brand ? room location D) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
A) 4 GB B) 2 GB C) 8 GB D) 1 GB
A) 8 GB B) 1 GB C) 4 GB D) 2 GB
A) 20 GB B) 64 GB C) 32 GB D) 16 GB
A) 16 GB B) 20 GB C) 64 GB D) 32 GB
A) 3 GHz processor B) 2 GHz dual-core processor C) 1 GHz or faster processor or SoC D) 500 MHz processor
A) OpenGL 4.0 only B) DirectX 7 with WDDM 2.0 C) DirectX 10 only D) DirectX 9 or later with WDDM 1.0 driver
A) Audio CD only B) Network cable C) Installation media such as a bootable flash drive or optical media D) Printer cable
A) F1 or F3 B) DEL or F2 C) ESC or F12 D) F5 or F6
A) F12 B) F2 C) F10 D) F8
A) Legacy B) Modern C) UEFI D) Secure
A) Finish B) Back C) Next D) Cancel
A) Install now B) Restart C) Repair D) Update
A) Use trial mode B) I don't have a product key C) Skip license D) Activate later
A) The monitor resolution B) The keyboard layout C) The computer brand D) The edition activated by the product key
A) Offline installation B) I accept the license terms C) I decline the license terms D) Custom license
A) Upgrade: Install Windows B) Custom: Install Windows only (Advanced) C) Express Install D) Repair your computer
A) System Reserved only B) Recovery Drive C) Optical Drive D) Drive 0 Unallocated Space
A) Keyboard layout B) Boot mode C) Product key D) Hard drive partition
A) Remove B) Skip C) Cancel D) Back
A) Set up for repair B) Set up for personal use C) Set up for organization D) Set up for testing
A) Printer account B) BIOS password only C) Microsoft account information D) Router account
A) Cortana B) Task View C) OneDrive D) Timeline
A) The desktop wallpaper B) The printer brand C) The screen brightness D) The target system's hardware requirements
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) It removes the need for updates D) Applications never use operating systems
A) Keyboard color B) Software requirements and required updates or utilities C) Mouse size D) Speaker volume
A) Delete the operating system B) Disconnect the keyboard C) Immediately uninstall it D) Reboot the machine before launching the software
A) Minimum system requirements B) Desktop theme C) Screen saver D) User wallpaper
A) Compatibility with the operating system version B) Printer ink level C) Keyboard layout only D) Monitor brand
A) Whether customers can successfully install and set up the software B) Whether the desktop wallpaper loads C) Whether the keyboard is wireless D) Whether the monitor has speakers
A) Keyboard test B) Stress test C) Login test D) Color test
A) The hardware specification, brand name, and device code B) The user's wallpaper and desktop theme C) The monitor's brightness setting D) The computer's boot animation
A) The computer must perform a warm boot B) The hard drive must be converted to GPT C) The required scanner driver may not be installed D) The computer needs a new BIOS password
A) An All-in-One DriverPack application B) A monitor calibration tool C) A BIOS setup password D) A boot menu shortcut
A) Selecting the wrong disk can result in permanent deletion of data B) Selecting the wrong disk changes the CPU speed C) The wrong disk will increase RAM capacity D) The wrong disk will automatically install Windows
A) The keyboard will become wireless B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The BIOS will automatically update D) The monitor will stop displaying colors
A) `create disk bootable` B) `create partition primary` C) `new partition system` D) `make partition active`
A) `boot` B) `start` C) `enable disk` D) `active`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 automatically installs device drivers C) FAT32 increases the computer's RAM D) FAT32 replaces the BIOS chip
A) Remove the active status B) Delete the USB partition C) Change the BIOS password D) Copy the operating system files to the prepared USB flash drive
A) Change the monitor's fan settings B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Replace the keyboard D) Install a printer driver |