A) To clean dust from components B) To install screws in the system unit C) To identify and troubleshoot system problems D) To organize cables inside the case
A) To pinpoint the problem and avoid unnecessary replacement B) To avoid testing the computer C) To replace several components at once D) To make the repair take longer
A) Replace the power supply without testing. B) Remove the operating system. C) Check whether the RAM is installed correctly. D) Replace the motherboard immediately.
A) The RAM has too much storage capacity. B) Heat transfer from the CPU is reduced. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Ignore the symptoms if the computer still turns on. B) Replace several components until the computer works. C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. D) Reinstall all software before checking the hardware.
A) Technician D uses ESD protection and handles the components carefully. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician B works quickly and ignores static electricity. D) Technician C places components anywhere on the worktable.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
A) They help keep cables neatly organized. B) They remove software errors. C) They test electrical circuits. D) They prevent all hardware failures.
A) Spray cleaning liquid directly on the motherboard before opening the case. B) Remove components first and check safety precautions afterward. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Leave the computer running so the fans keep moving air.
A) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. B) Replace the fan immediately without checking its condition. C) Install additional software before cleaning the hardware. D) Ignore the dust because the fan is still spinning.
A) Check the computer for errors and proper operation. B) Check the computer for errors and proper operation. C) Remove all installed applications. D) Disconnect all storage devices permanently.
A) System tested B) Hardware cleaned C) Components handled without ESD protection D) Software updated
A) Update software but ignore hardware condition. B) Clean the hardware, update software, check for errors, and observe safety precautions. C) Clean the case only when it becomes visibly dirty. D) Replace components regularly even when no problem is found.
A) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation C) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation D) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
A) To replace the need for hardware cleaning B) To increase the physical size of the computer C) To help keep software current and functioning properly D) To prevent the computer from using storage devices
A) To make the computer consume more power B) To increase the number of installed components C) To avoid testing the completed work D) To verify whether the system is functioning properly and identify remaining problems
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Clean the hardware safely, update the software, and check the system for errors. D) Remove all applications and leave the hardware untouched.
A) All hardware should be replaced immediately. B) The system is fully repaired because the hardware is clean. C) The error can be ignored because maintenance is complete. D) The remaining error still needs to be identified and diagnosed.
A) Appropriate, because maintenance is needed only after failure. B) Poor practice only if the computer also has outdated software. C) Poor practice, because routine cleaning should address buildup before it contributes to problems. D) Appropriate, because dust does not affect system performance.
A) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? technician name ? computer model ? keyboard type ? monitor size. D) Date ? observed condition ? maintenance task ? computer brand ? room location
A) 8 GB B) 1 GB C) 4 GB D) 2 GB
A) 4 GB B) 8 GB C) 1 GB D) 2 GB
A) 64 GB B) 20 GB C) 16 GB D) 32 GB
A) 20 GB B) 16 GB C) 64 GB D) 32 GB
A) 3 GHz processor B) 2 GHz dual-core processor C) 500 MHz processor D) 1 GHz or faster processor or SoC
A) DirectX 9 or later with WDDM 1.0 driver B) OpenGL 4.0 only C) DirectX 10 only D) DirectX 7 with WDDM 2.0
A) Audio CD only B) Installation media such as a bootable flash drive or optical media C) Network cable D) Printer cable
A) F1 or F3 B) ESC or F12 C) F5 or F6 D) DEL or F2
A) F2 B) F8 C) F12 D) F10
A) Legacy B) Modern C) Secure D) UEFI
A) Next B) Finish C) Back D) Cancel
A) Install now B) Restart C) Repair D) Update
A) I don't have a product key B) Activate later C) Use trial mode D) Skip license
A) The computer brand B) The edition activated by the product key C) The keyboard layout D) The monitor resolution
A) Offline installation B) I accept the license terms C) Custom license D) I decline the license terms
A) Upgrade: Install Windows B) Custom: Install Windows only (Advanced) C) Express Install D) Repair your computer
A) Drive 0 Unallocated Space B) System Reserved only C) Recovery Drive D) Optical Drive
A) Keyboard layout B) Hard drive partition C) Boot mode D) Product key
A) Back B) Cancel C) Remove D) Skip
A) Set up for repair B) Set up for organization C) Set up for personal use D) Set up for testing
A) Router account B) Printer account C) Microsoft account information D) BIOS password only
A) OneDrive B) Cortana C) Task View D) Timeline
A) The target system's hardware requirements B) The desktop wallpaper C) The screen brightness D) The printer brand
A) It changes the monitor resolution B) Programs are generally operating-system dependent C) It removes the need for updates D) Applications never use operating systems
A) Software requirements and required updates or utilities B) Keyboard color C) Mouse size D) Speaker volume
A) Delete the operating system B) Disconnect the keyboard C) Immediately uninstall it D) Reboot the machine before launching the software
A) User wallpaper B) Minimum system requirements C) Screen saver D) Desktop theme
A) Keyboard layout only B) Compatibility with the operating system version C) Printer ink level D) Monitor brand
A) Whether the desktop wallpaper loads B) Whether the monitor has speakers C) Whether the keyboard is wireless D) Whether customers can successfully install and set up the software
A) Login test B) Keyboard test C) Stress test D) Color test
A) The hardware specification, brand name, and device code B) The user's wallpaper and desktop theme C) The monitor's brightness setting D) The computer's boot animation
A) The required scanner driver may not be installed B) The computer needs a new BIOS password C) The computer must perform a warm boot D) The hard drive must be converted to GPT
A) A boot menu shortcut B) A BIOS setup password C) A monitor calibration tool D) An All-in-One DriverPack application
A) The wrong disk will automatically install Windows B) The wrong disk will increase RAM capacity C) Selecting the wrong disk can result in permanent deletion of data D) Selecting the wrong disk changes the CPU speed
A) The monitor will stop displaying colors B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The BIOS will automatically update D) The keyboard will become wireless
A) `make partition active` B) `create partition primary` C) `create disk bootable` D) `new partition system`
A) `start` B) `boot` C) `enable disk` D) `active`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 replaces the BIOS chip C) FAT32 increases the computer's RAM D) FAT32 automatically installs device drivers
A) Change the BIOS password B) Copy the operating system files to the prepared USB flash drive C) Delete the USB partition D) Remove the active status
A) Install a printer driver B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Replace the keyboard D) Change the monitor's fan settings |