Computer System Maintenance and Troubleshooting 2 - חִידוֹן
  • 1. What is the primary purpose of creating an equipment maintenance schedule?
A) To guide personnel in performing maintenance tasks properly
B) To prevent users from operating computers
C) To eliminate the need for inspections
D) To replace all computer equipment yearly
  • 2. Which activity is specifically considered hardware maintenance?
A) Testing and cleaning equipment
B) Reorganizing fragmented files
C) Updating customer records
D) Adding software functions
  • 3. A laboratory wants to ensure that scheduled maintenance is actually performed and documented. What should it use?
A) A maintenance checklist
B) A waste segregation list only
C) A purchase request only
D) A user password list
  • 4. Which practice best helps prolong the life of a computer according to the module?
A) Place the computer in a well-ventilated area
B) Keep the computer in a closed cabinet
C) Move the computer while it is running
D) Place liquids beside the computer
  • 5. Before moving a computer to another location, what should be done first?
A) Leave it running
B) Disconnect only the keyboard
C) Remove the monitor only
D) Turn it off and unplug it
  • 6. Which is an example of software or program maintenance?
A) Cleaning dust from the system unit
B) Updating application programs and fixing bugs
C) Sweeping the computer laboratory
D) Checking electrical cables
  • 7. Why is regular maintenance important for a computer system and network?
A) It guarantees that no hardware will ever fail
B) It prevents users from accessing the system
C) It increases efficiency and can reduce major repair expenses
D) It removes the need for software updates
  • 8. A technician notices that temporary files are accumulating on a workstation. Which maintenance action is most appropriate?
A) Reformat the hard drive immediately
B) Disable the antivirus
C) Delete temporary files
D) Replace the motherboard
  • 9. Which activity is included in the module's software maintenance plan?
A) Removing all system files
B) Moving the computer while powered on
C) Cleaning only the monitor screen
D) Updating antivirus and spyware protection
  • 10. A computer laboratory has no internet connection during inspection. Which checklist item may appropriately be marked NO based on the module?
A) Checking the hardware
B) Cleaning the PC inside and out
C) Performing a full diagnostic check
D) Getting the latest software update for the operating system
  • 11. Which activity belongs to the monthly CSS workshop housekeeping schedule?
A) Wiping the whiteboard
B) Checking for trash before leaving
C) Conducting an inventory
D) Sweeping the floor
  • 12. Which activity is listed as a weekly housekeeping task?
A) Conducting a full inventory
B) Cleaning the air-conditioning filter
C) Cleaning and checking tools, machines, supplies, and materials
D) Inspecting the electrical system
  • 13. Before using an external storage device, what should a technician do?
A) Scan and clean the device
B) Immediately open every file
C) Disable security software
D) Format the computer
  • 14. After using an external storage device, what is the proper action?
A) Leave it connected permanently
B) Close the program and eject the device properly
C) Pull it out immediately
D) Restart the computer without ejecting
  • 15. A student finishes using a laboratory computer. Which sequence best follows the maintenance procedure?
A) Unplug the computer while running, then shut down
B) Properly shut down the computer, then turn off the AVR/UPS
C) Turn off the AVR/UPS first, then shut down
D) Leave the computer running and turn off the monitor
  • 16. A computer suddenly crashes while being used. Which maintenance action listed in the module may be performed?
A) Replace the processor immediately
B) Reformat the hard drive immediately
C) Reboot the computer
D) Remove the operating system
  • 17. Why is an incremental backup useful?
A) It backs up updated files for each date
B) It prevents the need for antivirus software
C) It deletes all previous backups
D) It replaces the operating system
  • 18. A technician finds a computer overheating. Which recommendation is supported by the maintenance module?
A) Apply thermal paste to the CPU and check whether the fan is working
B) Cover the ventilation openings
C) Increase the screen brightness
D) Disable the CPU fan
  • 19. A computer is tagged as DANGER because its power-supply cord has cuts. What is the most appropriate interpretation?
A) The computer should be moved while powered on
B) The equipment presents a hazard and should be identified accordingly
C) The equipment is ready for normal use
D) The cord should be hidden from users
  • 20. Which document is used to record findings, recommendations, and subsequent repair actions?
A) Housekeeping Schedule
B) Purchase Request Form
C) Waste Segregation List
D) Breakdown/Repair Report
  • 21. A user reports that sound cuts in and out while several processor-intensive applications are open. What is the best first action?
A) Replace the monitor
B) Reinstall the operating system
C) Shut down processor-intensive applications
D) Replace the speakers immediately
  • 22. There is no sound from the speakers, and the software volume control is turned down. What should be checked?
A) Unmute the volume and adjust the volume slider
B) Change the monitor resolution
C) Replace the hard drive
D) Reseat the memory
  • 23. A computer has a blank screen and the monitor light is off. Which cause should be considered first?
A) The processor is overheating
B) The monitor is not turned on
C) The operating system is unsupported
D) The mouse needs cleaning
  • 24. A monitor displays 'No Connection, Check Signal Cable.' What is the most likely cause described in the module?
A) The CPU fan is too fast
B) The keyboard is defective
C) The monitor video cable is disconnected
D) The hard disk is full
  • 25. A monitor displays 'Out of Range.' What should the technician do?
A) Increase the resolution further
B) Change the video resolution and refresh rate to a supported setting
C) Replace the keyboard
D) Disable the power supply
  • 26. A newly installed device is not recognized. What should the technician check first according to the module?
A) Reformat the hard drive
B) Delete all device drivers
C) Ensure the device is properly and securely connected
D) Immediately replace the motherboard
  • 27. A new external device does not work because its power switch is off. What is the appropriate sequence?
A) Replace the operating system
B) Turn on the computer and then connect the powered-off device
C) Remove the device and reinstall Windows
D) Turn off the computer, turn on the external device, then turn on the computer
  • 28. A computer will not start after a memory upgrade. The memory modules may be wrong or installed in the wrong location. What should be done?
A) Disable the audio device
B) Review system documentation and verify the correct memory modules and installation
C) Replace the monitor
D) Change the screen resolution
  • 29. A computer performs poorly and the processor is hot. Which combination of actions is most appropriate?
A) Increase processor temperature
B) Replace the mouse and keyboard
C) Check airflow, verify fans work, and ensure the heatsink is properly installed
D) Disable all fans
  • 30. A wireless mouse does not respond or moves too slowly. Which troubleshooting approach best matches the module?
A) Reformat the hard drive
B) Change the screen resolution
C) Check device status, check or replace batteries, and reset the receiver and mouse
D) Replace the monitor cable
  • 31. A planned set of activities used to guide personnel in performing computer maintenance.
  • 32. A document used to verify whether planned maintenance activities were performed according to schedule and standards.
  • 33. The type of maintenance involving the testing and cleaning of computer equipment.
  • 34. Maintenance involving routine updating of master files, such as adding or deleting customer records.
  • 35. The process of backing up updated files for each date.
  • 36. The maintenance action of obtaining the latest software update for the operating system.
  • 37. The process of separating computer-related waste according to appropriate disposal methods.
  • 38. A computer condition in which the CPU becomes excessively hot and may require thermal paste and fan inspection.
  • 39. The troubleshooting condition in which the monitor displays no video.
  • 40. The troubleshooting condition in which the monitor reports that the video resolution or refresh rate is unsupported.
נוצר בעזרת That Quiz — האתר ליצירת תרגולים ובדיקתם במתמטיקה ומקצועות נוספים.