A) To identify and troubleshoot system problems B) To organize cables inside the case C) To install screws in the system unit D) To clean dust from components
A) To avoid testing the computer B) To make the repair take longer C) To replace several components at once D) To pinpoint the problem and avoid unnecessary replacement
A) Remove the operating system. B) Check whether the RAM is installed correctly. C) Replace the power supply without testing. D) Replace the motherboard immediately.
A) Heat transfer from the CPU is reduced. B) The RAM has too much storage capacity. C) The network card is disconnected. D) The operating system needs reinstalling.
A) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely. B) Replace several components until the computer works. C) Reinstall all software before checking the hardware. D) Ignore the symptoms if the computer still turns on.
A) Technician C places components anywhere on the worktable. B) Technician A handles components while standing on an ungrounded surface without ESD protection. C) Technician B works quickly and ignores static electricity. D) Technician D uses ESD protection and handles the components carefully.
A) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues B) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
A) They help keep cables neatly organized. B) They prevent all hardware failures. C) They remove software errors. D) They test electrical circuits.
A) Leave the computer running so the fans keep moving air. B) Spray cleaning liquid directly on the motherboard before opening the case. C) Shut down the computer and prepare a safe work area before handling internal parts. D) Remove components first and check safety precautions afterward.
A) Ignore the dust because the fan is still spinning. B) Install additional software before cleaning the hardware. C) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly. D) Replace the fan immediately without checking its condition.
A) Remove all installed applications. B) Check the computer for errors and proper operation. C) Check the computer for errors and proper operation. D) Disconnect all storage devices permanently.
A) System tested B) Components handled without ESD protection C) Software updated D) Hardware cleaned
A) Clean the case only when it becomes visibly dirty. B) Replace components regularly even when no problem is found. C) Clean the hardware, update software, check for errors, and observe safety precautions. D) Update software but ignore hardware condition.
A) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation B) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation C) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation D) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
A) To prevent the computer from using storage devices B) To replace the need for hardware cleaning C) To help keep software current and functioning properly D) To increase the physical size of the computer
A) To increase the number of installed components B) To make the computer consume more power C) To avoid testing the completed work D) To verify whether the system is functioning properly and identify remaining problems
A) Ignore the dust and update only one application. B) Clean the hardware safely, update the software, and check the system for errors. C) Remove all applications and leave the hardware untouched. D) Clean the hardware safely, update the software, and check the system for errors.
A) The error can be ignored because maintenance is complete. B) The remaining error still needs to be identified and diagnosed. C) All hardware should be replaced immediately. D) The system is fully repaired because the hardware is clean.
A) Appropriate, because dust does not affect system performance. B) Poor practice, because routine cleaning should address buildup before it contributes to problems. C) Poor practice only if the computer also has outdated software. D) Appropriate, because maintenance is needed only after failure.
A) Date ? observed condition ? maintenance task ? computer brand ? room location B) Date ? hardware list ? software names ? purchase date ? user name C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up D) Date ? technician name ? computer model ? keyboard type ? monitor size.
A) 8 GB B) 1 GB C) 4 GB D) 2 GB
A) 1 GB B) 4 GB C) 8 GB D) 2 GB
A) 32 GB B) 20 GB C) 64 GB D) 16 GB
A) 64 GB B) 20 GB C) 16 GB D) 32 GB
A) 2 GHz dual-core processor B) 500 MHz processor C) 1 GHz or faster processor or SoC D) 3 GHz processor
A) OpenGL 4.0 only B) DirectX 10 only C) DirectX 9 or later with WDDM 1.0 driver D) DirectX 7 with WDDM 2.0
A) Audio CD only B) Printer cable C) Network cable D) Installation media such as a bootable flash drive or optical media
A) F5 or F6 B) DEL or F2 C) ESC or F12 D) F1 or F3
A) F10 B) F12 C) F8 D) F2
A) Secure B) Modern C) UEFI D) Legacy
A) Finish B) Back C) Cancel D) Next
A) Update B) Install now C) Repair D) Restart
A) Activate later B) Use trial mode C) I don't have a product key D) Skip license
A) The keyboard layout B) The edition activated by the product key C) The monitor resolution D) The computer brand
A) Custom license B) Offline installation C) I decline the license terms D) I accept the license terms
A) Repair your computer B) Upgrade: Install Windows C) Express Install D) Custom: Install Windows only (Advanced)
A) System Reserved only B) Recovery Drive C) Drive 0 Unallocated Space D) Optical Drive
A) Keyboard layout B) Product key C) Hard drive partition D) Boot mode
A) Cancel B) Skip C) Remove D) Back
A) Set up for testing B) Set up for personal use C) Set up for organization D) Set up for repair
A) Microsoft account information B) BIOS password only C) Printer account D) Router account
A) Cortana B) OneDrive C) Task View D) Timeline
A) The printer brand B) The desktop wallpaper C) The target system's hardware requirements D) The screen brightness
A) It changes the monitor resolution B) It removes the need for updates C) Applications never use operating systems D) Programs are generally operating-system dependent
A) Speaker volume B) Software requirements and required updates or utilities C) Keyboard color D) Mouse size
A) Reboot the machine before launching the software B) Delete the operating system C) Immediately uninstall it D) Disconnect the keyboard
A) Screen saver B) Minimum system requirements C) User wallpaper D) Desktop theme
A) Compatibility with the operating system version B) Printer ink level C) Monitor brand D) Keyboard layout only
A) Whether the keyboard is wireless B) Whether the monitor has speakers C) Whether the desktop wallpaper loads D) Whether customers can successfully install and set up the software
A) Keyboard test B) Stress test C) Color test D) Login test
A) The monitor's brightness setting B) The computer's boot animation C) The hardware specification, brand name, and device code D) The user's wallpaper and desktop theme
A) The required scanner driver may not be installed B) The computer must perform a warm boot C) The computer needs a new BIOS password D) The hard drive must be converted to GPT
A) A boot menu shortcut B) An All-in-One DriverPack application C) A monitor calibration tool D) A BIOS setup password
A) The wrong disk will increase RAM capacity B) The wrong disk will automatically install Windows C) Selecting the wrong disk changes the CPU speed D) Selecting the wrong disk can result in permanent deletion of data
A) The BIOS will automatically update B) Partitions or volume formatting on the selected disk may be removed, causing data loss C) The monitor will stop displaying colors D) The keyboard will become wireless
A) `create disk bootable` B) `create partition primary` C) `make partition active` D) `new partition system`
A) `enable disk` B) `active` C) `start` D) `boot`
A) FAT32 is specified in the procedure for UEFI-supported platforms B) FAT32 replaces the BIOS chip C) FAT32 increases the computer's RAM D) FAT32 automatically installs device drivers
A) Copy the operating system files to the prepared USB flash drive B) Remove the active status C) Change the BIOS password D) Delete the USB partition
A) Change the monitor's fan settings B) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device C) Replace the keyboard D) Install a printer driver |