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Quiz Final Term1 CSS
נתרם על ידי: GhostCore
  • 1. What is the main purpose of diagnostic tools in computer servicing?
A) To install screws in the system unit
B) To identify and troubleshoot system problems
C) To organize cables inside the case
D) To clean dust from components
  • 2. Why should a technician diagnose a fault before replacing a component?
A) To make the repair take longer
B) To replace several components at once
C) To avoid testing the computer
D) To pinpoint the problem and avoid unnecessary replacement
  • 3. A computer fails to start after RAM was installed. What should the technician do first?
A) Remove the operating system.
B) Check whether the RAM is installed correctly.
C) Replace the motherboard immediately.
D) Replace the power supply without testing.
  • 4. A computer repeatedly overheats. The fan is running and the heat sink is installed, but no thermal paste is present between the CPU and heat sink. What is the most likely problem?
A) The operating system needs reinstalling.
B) Heat transfer from the CPU is reduced.
C) The RAM has too much storage capacity.
D) The network card is disconnected.
  • 5. A technician suspects that one component is faulty. Which approach is best?
A) Reinstall all software before checking the hardware.
B) Ignore the symptoms if the computer still turns on.
C) Diagnose the problem, confirm the affected component, then perform the appropriate repair safely.
D) Replace several components until the computer works.
  • 6. Which technician follows the better safety practice while working with internal computer components?
A) Technician C places components anywhere on the worktable.
B) Technician D uses ESD protection and handles the components carefully.
C) Technician B works quickly and ignores static electricity.
D) Technician A handles components while standing on an ungrounded surface without ESD protection.
  • 7. A computer shuts down after overheating. Which repair plan is best?
A) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
B) Observe safety ? reapply thermal paste immediately ? retest ? inspect the fan only if shutdown continues
C) Observe safety ? inspect the fan, heat sink, and thermal paste ? correct the identified cooling fault ? retest
D) Observe safety ? replace the fan immediately ? retest ? inspect thermal paste only if shutdown continues
  • 8. Why are cable ties useful during computer maintenance?
A) They help keep cables neatly organized.
B) They remove software errors.
C) They prevent all hardware failures.
D) They test electrical circuits.
  • 9. Before cleaning inside a system unit, which action best applies safe maintenance practice?
A) Leave the computer running so the fans keep moving air.
B) Spray cleaning liquid directly on the motherboard before opening the case.
C) Shut down the computer and prepare a safe work area before handling internal parts.
D) Remove components first and check safety precautions afterward.
  • 10. A technician notices dust on a cooling fan and nearby components. What should be done?
A) Ignore the dust because the fan is still spinning.
B) Clean the dust carefully with suitable cleaning tools, then verify the fan operates properly.
C) Replace the fan immediately without checking its condition.
D) Install additional software before cleaning the hardware.
  • 11. A technician has cleaned the hardware and updated the software. What should be done next as part of maintenance?
A) Check the computer for errors and proper operation.
B) Disconnect all storage devices permanently.
C) Check the computer for errors and proper operation.
D) Remove all installed applications.
  • 12. A maintenance record shows: - Hardware cleaned - Software updated - Components handled without ESD protection - System tested Which entry shows the safety problem?
A) System tested
B) Components handled without ESD protection
C) Hardware cleaned
D) Software updated
  • 13. Which maintenance practice is most complete?
A) Update software but ignore hardware condition.
B) Clean the hardware, update software, check for errors, and observe safety precautions.
C) Clean the case only when it becomes visibly dirty.
D) Replace components regularly even when no problem is found.
  • 14. A computer needs routine maintenance. Which plan is best?
A) Prepare a safe workspace ? update software ? replace working hardware ? check errors ? verify operation
B) Prepare a safe workspace ? inspect/clean hardware ? update needed software ? check errors ? verify operation
C) Prepare a safe workspace ? check errors ? clean only the case exterior ? update software ? verify operation
D) Prepare a safe workspace ? clean hardware ? update software ? skip error checking ? verify operation
  • 15. Why should software be updated as part of computer maintenance?
A) To prevent the computer from using storage devices
B) To replace the need for hardware cleaning
C) To help keep software current and functioning properly
D) To increase the physical size of the computer
  • 16. Why should a computer be checked for errors after maintenance?
A) To avoid testing the completed work
B) To increase the number of installed components
C) To verify whether the system is functioning properly and identify remaining problems
D) To make the computer consume more power
  • 17. A computer has accumulated dust and several applications need updating. Which action best applies routine maintenance?
A) Clean the hardware safely, update the software, and check the system for errors.
B) Clean the hardware safely, update the software, and check the system for errors.
C) Ignore the dust and update only one application.
D) Remove all applications and leave the hardware untouched.
  • 18. After maintenance, a computer is clean and its software is updated, but an error still appears at startup. Which conclusion is best?
A) The system is fully repaired because the hardware is clean.
B) The error can be ignored because maintenance is complete.
C) The remaining error still needs to be identified and diagnosed.
D) All hardware should be replaced immediately.
  • 19. A computer is still working, but dust is blocking part of its ventilation openings. A technician recommends waiting until overheating occurs before cleaning. How should the recommendation be evaluated?
A) Poor practice, because routine cleaning should address buildup before it contributes to problems.
B) Poor practice only if the computer also has outdated software.
C) Appropriate, because maintenance is needed only after failure.
D) Appropriate, because dust does not affect system performance.
  • 20. A learner will create a maintenance record that documents both the work performed and safety measures. Which record format is best?
A) Date ? observed condition ? maintenance task ? computer brand ? room location
B) Date ? technician name ? computer model ? keyboard type ? monitor size.
C) Date ? observed condition ? maintenance task ? safety measure ? result/follow-up
D) Date ? hardware list ? software names ? purchase date ? user name
  • 21. What is the minimum RAM requirement for the 32-bit version of Windows 10?
A) 2 GB
B) 4 GB
C) 8 GB
D) 1 GB
  • 22. What is the minimum RAM requirement for the 64-bit version of Windows 10?
A) 2 GB
B) 8 GB
C) 4 GB
D) 1 GB
  • 23. What is the minimum hard drive space specified for Windows 10 32-bit?
A) 16 GB
B) 20 GB
C) 32 GB
D) 64 GB
  • 24. What is the minimum hard drive space specified for Windows 10 64-bit?
A) 32 GB
B) 20 GB
C) 16 GB
D) 64 GB
  • 25. What is the minimum processor requirement for Windows 10?
A) 2 GHz dual-core processor
B) 500 MHz processor
C) 3 GHz processor
D) 1 GHz or faster processor or SoC
  • 26. What graphics requirement is specified for Windows 10?
A) DirectX 9 or later with WDDM 1.0 driver
B) DirectX 10 only
C) OpenGL 4.0 only
D) DirectX 7 with WDDM 2.0
  • 27. What is inserted into the computer to begin a Windows 10 installation?
A) Printer cable
B) Network cable
C) Installation media such as a bootable flash drive or optical media
D) Audio CD only
  • 28. Which keys are given as examples for entering BIOS setup?
A) F1 or F3
B) ESC or F12
C) DEL or F2
D) F5 or F6
  • 29. In the ASUS example, which key can be used to open the Boot Menu?
A) F2
B) F12
C) F10
D) F8
  • 30. What BIOS Mode value indicates a BIOS boot environment according to the file?
A) Legacy
B) UEFI
C) Secure
D) Modern
  • 31. What button is clicked on Windows Setup to begin installation?
A) Next
B) Back
C) Finish
D) Cancel
  • 32. What button is clicked after the Windows Setup welcome screen to start installation?
A) Install now
B) Restart
C) Repair
D) Update
  • 33. When reinstalling an already activated Windows 10 system, which option may allow you to continue without entering a product key?
A) Skip license
B) Activate later
C) I don't have a product key
D) Use trial mode
  • 34. What should the selected Windows 10 edition match?
A) The edition activated by the product key
B) The monitor resolution
C) The computer brand
D) The keyboard layout
  • 35. What must be selected to continue with the Windows 10 license agreement?
A) Offline installation
B) I decline the license terms
C) I accept the license terms
D) Custom license
  • 36. Which installation option is used for a clean installation in the procedure?
A) Repair your computer
B) Custom: Install Windows only (Advanced)
C) Upgrade: Install Windows
D) Express Install
  • 37. What should be selected after deleting the current Windows partition?
A) Drive 0 Unallocated Space
B) System Reserved only
C) Optical Drive
D) Recovery Drive
  • 38. What is selected during OOBE to configure the keyboard?
A) Product key
B) Keyboard layout
C) Hard drive partition
D) Boot mode
  • 39. What option can be used if a second keyboard layout is not needed?
A) Back
B) Skip
C) Cancel
D) Remove
  • 40. Which OOBE option is selected in the example for a personal computer?
A) Set up for testing
B) Set up for organization
C) Set up for personal use
D) Set up for repair
  • 41. What account information can be entered during OOBE?
A) Microsoft account information
B) Printer account
C) BIOS password only
D) Router account
  • 42. Which Windows feature is described as allowing activity history across devices?
A) Timeline
B) Task View
C) OneDrive
D) Cortana
  • 43. What should be verified first before installing application software?
A) The screen brightness
B) The target system's hardware requirements
C) The printer brand
D) The desktop wallpaper
  • 44. Why must the application version correspond to the operating system platform?
A) It changes the monitor resolution
B) It removes the need for updates
C) Applications never use operating systems
D) Programs are generally operating-system dependent
  • 45. What should be checked besides hardware requirements before installing some applications?
A) Software requirements and required updates or utilities
B) Keyboard color
C) Speaker volume
D) Mouse size
  • 46. What should be done after an application installation is completed and the setup wizard has terminated?
A) Disconnect the keyboard
B) Immediately uninstall it
C) Delete the operating system
D) Reboot the machine before launching the software
  • 47. What should be checked if software will not install because the computer lacks sufficient resources?
A) Desktop theme
B) Screen saver
C) Minimum system requirements
D) User wallpaper
  • 48. What should be verified if an application is incompatible with the computer?
A) Printer ink level
B) Compatibility with the operating system version
C) Monitor brand
D) Keyboard layout only
  • 49. What is installation testing primarily concerned with?
A) Whether customers can successfully install and set up the software
B) Whether the monitor has speakers
C) Whether the keyboard is wireless
D) Whether the desktop wallpaper loads
  • 50. What type of testing deliberately places a system under intense load to determine stability and limits?
A) Keyboard test
B) Login test
C) Color test
D) Stress test
  • 51. Before reformatting a laptop, what should a technician obtain to identify the correct drivers?
A) The user's wallpaper and desktop theme
B) The hardware specification, brand name, and device code
C) The computer's boot animation
D) The monitor's brightness setting
  • 52. A scanner is connected to a computer but cannot perform its scanning function. Which explanation is most consistent with the module?
A) The computer needs a new BIOS password
B) The hard drive must be converted to GPT
C) The required scanner driver may not be installed
D) The computer must perform a warm boot
  • 53. A technician has no driver disc and no Internet connection while preparing to reinstall a computer. Which option from the module can help provide drivers?
A) An All-in-One DriverPack application
B) A boot menu shortcut
C) A BIOS setup password
D) A monitor calibration tool
  • 54. A technician is preparing a USB flash drive using DiskPart. After typing `list disk`, why is it critical to identify the correct disk number?
A) Selecting the wrong disk changes the CPU speed
B) The wrong disk will increase RAM capacity
C) Selecting the wrong disk can result in permanent deletion of data
D) The wrong disk will automatically install Windows
  • 55. During the creation of bootable media, a technician accidentally selects the computer's internal hard drive instead of the USB drive and executes `clean`. What is the most serious consequence?
A) The BIOS will automatically update
B) The monitor will stop displaying colors
C) Partitions or volume formatting on the selected disk may be removed, causing data loss
D) The keyboard will become wireless
  • 56. Which DiskPart command is used to create a primary partition on the selected disk?
A) `make partition active`
B) `create disk bootable`
C) `create partition primary`
D) `new partition system`
  • 57. A technician has created and selected the USB partition and wants to make it bootable according to the procedure. Which command should be used next?
A) `boot`
B) `start`
C) `active`
D) `enable disk`
  • 58. The module recommends FAT32 when preparing a USB flash drive for a platform that supports UEFI. Why is this significant?
A) FAT32 is specified in the procedure for UEFI-supported platforms
B) FAT32 automatically installs device drivers
C) FAT32 replaces the BIOS chip
D) FAT32 increases the computer's RAM
  • 59. A technician has successfully formatted and assigned a drive letter to the USB flash drive. What should be done next to make it usable as installation media?
A) Remove the active status
B) Copy the operating system files to the prepared USB flash drive
C) Change the BIOS password
D) Delete the USB partition
  • 60. A computer does not boot from the newly prepared USB installer even though the USB contains the operating system files. Which troubleshooting action should the technician consider first based on the modules?
A) Install a printer driver
B) Change the monitor's fan settings
C) Replace the keyboard
D) Check and configure the BIOS/UEFI boot order so the USB device can be selected as the boot device
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