ThatQuiz ספריית תרגולים פתור תרגול זה עכשיו
Computer System Maintenance and Troubleshooting 2 - חִידוֹן
נתרם על ידי: GhostCore
  • 1. What is the primary purpose of creating an equipment maintenance schedule?
A) To eliminate the need for inspections
B) To replace all computer equipment yearly
C) To prevent users from operating computers
D) To guide personnel in performing maintenance tasks properly
  • 2. Which activity is specifically considered hardware maintenance?
A) Adding software functions
B) Testing and cleaning equipment
C) Updating customer records
D) Reorganizing fragmented files
  • 3. A laboratory wants to ensure that scheduled maintenance is actually performed and documented. What should it use?
A) A purchase request only
B) A maintenance checklist
C) A user password list
D) A waste segregation list only
  • 4. Which practice best helps prolong the life of a computer according to the module?
A) Place the computer in a well-ventilated area
B) Place liquids beside the computer
C) Move the computer while it is running
D) Keep the computer in a closed cabinet
  • 5. Before moving a computer to another location, what should be done first?
A) Remove the monitor only
B) Leave it running
C) Turn it off and unplug it
D) Disconnect only the keyboard
  • 6. Which is an example of software or program maintenance?
A) Updating application programs and fixing bugs
B) Checking electrical cables
C) Sweeping the computer laboratory
D) Cleaning dust from the system unit
  • 7. Why is regular maintenance important for a computer system and network?
A) It guarantees that no hardware will ever fail
B) It increases efficiency and can reduce major repair expenses
C) It removes the need for software updates
D) It prevents users from accessing the system
  • 8. A technician notices that temporary files are accumulating on a workstation. Which maintenance action is most appropriate?
A) Replace the motherboard
B) Reformat the hard drive immediately
C) Disable the antivirus
D) Delete temporary files
  • 9. Which activity is included in the module's software maintenance plan?
A) Removing all system files
B) Moving the computer while powered on
C) Cleaning only the monitor screen
D) Updating antivirus and spyware protection
  • 10. A computer laboratory has no internet connection during inspection. Which checklist item may appropriately be marked NO based on the module?
A) Getting the latest software update for the operating system
B) Cleaning the PC inside and out
C) Performing a full diagnostic check
D) Checking the hardware
  • 11. Which activity belongs to the monthly CSS workshop housekeeping schedule?
A) Wiping the whiteboard
B) Sweeping the floor
C) Checking for trash before leaving
D) Conducting an inventory
  • 12. Which activity is listed as a weekly housekeeping task?
A) Cleaning the air-conditioning filter
B) Cleaning and checking tools, machines, supplies, and materials
C) Conducting a full inventory
D) Inspecting the electrical system
  • 13. Before using an external storage device, what should a technician do?
A) Scan and clean the device
B) Immediately open every file
C) Disable security software
D) Format the computer
  • 14. After using an external storage device, what is the proper action?
A) Pull it out immediately
B) Close the program and eject the device properly
C) Leave it connected permanently
D) Restart the computer without ejecting
  • 15. A student finishes using a laboratory computer. Which sequence best follows the maintenance procedure?
A) Leave the computer running and turn off the monitor
B) Unplug the computer while running, then shut down
C) Turn off the AVR/UPS first, then shut down
D) Properly shut down the computer, then turn off the AVR/UPS
  • 16. A computer suddenly crashes while being used. Which maintenance action listed in the module may be performed?
A) Remove the operating system
B) Reformat the hard drive immediately
C) Reboot the computer
D) Replace the processor immediately
  • 17. Why is an incremental backup useful?
A) It backs up updated files for each date
B) It deletes all previous backups
C) It replaces the operating system
D) It prevents the need for antivirus software
  • 18. A technician finds a computer overheating. Which recommendation is supported by the maintenance module?
A) Increase the screen brightness
B) Cover the ventilation openings
C) Apply thermal paste to the CPU and check whether the fan is working
D) Disable the CPU fan
  • 19. A computer is tagged as DANGER because its power-supply cord has cuts. What is the most appropriate interpretation?
A) The equipment is ready for normal use
B) The equipment presents a hazard and should be identified accordingly
C) The cord should be hidden from users
D) The computer should be moved while powered on
  • 20. Which document is used to record findings, recommendations, and subsequent repair actions?
A) Waste Segregation List
B) Housekeeping Schedule
C) Breakdown/Repair Report
D) Purchase Request Form
  • 21. A user reports that sound cuts in and out while several processor-intensive applications are open. What is the best first action?
A) Reinstall the operating system
B) Replace the monitor
C) Replace the speakers immediately
D) Shut down processor-intensive applications
  • 22. There is no sound from the speakers, and the software volume control is turned down. What should be checked?
A) Replace the hard drive
B) Unmute the volume and adjust the volume slider
C) Change the monitor resolution
D) Reseat the memory
  • 23. A computer has a blank screen and the monitor light is off. Which cause should be considered first?
A) The mouse needs cleaning
B) The monitor is not turned on
C) The operating system is unsupported
D) The processor is overheating
  • 24. A monitor displays 'No Connection, Check Signal Cable.' What is the most likely cause described in the module?
A) The monitor video cable is disconnected
B) The hard disk is full
C) The keyboard is defective
D) The CPU fan is too fast
  • 25. A monitor displays 'Out of Range.' What should the technician do?
A) Change the video resolution and refresh rate to a supported setting
B) Increase the resolution further
C) Disable the power supply
D) Replace the keyboard
  • 26. A newly installed device is not recognized. What should the technician check first according to the module?
A) Ensure the device is properly and securely connected
B) Delete all device drivers
C) Immediately replace the motherboard
D) Reformat the hard drive
  • 27. A new external device does not work because its power switch is off. What is the appropriate sequence?
A) Turn on the computer and then connect the powered-off device
B) Remove the device and reinstall Windows
C) Replace the operating system
D) Turn off the computer, turn on the external device, then turn on the computer
  • 28. A computer will not start after a memory upgrade. The memory modules may be wrong or installed in the wrong location. What should be done?
A) Review system documentation and verify the correct memory modules and installation
B) Disable the audio device
C) Change the screen resolution
D) Replace the monitor
  • 29. A computer performs poorly and the processor is hot. Which combination of actions is most appropriate?
A) Increase processor temperature
B) Check airflow, verify fans work, and ensure the heatsink is properly installed
C) Disable all fans
D) Replace the mouse and keyboard
  • 30. A wireless mouse does not respond or moves too slowly. Which troubleshooting approach best matches the module?
A) Change the screen resolution
B) Reformat the hard drive
C) Check device status, check or replace batteries, and reset the receiver and mouse
D) Replace the monitor cable
  • 31. A planned set of activities used to guide personnel in performing computer maintenance.
  • 32. A document used to verify whether planned maintenance activities were performed according to schedule and standards.
  • 33. The type of maintenance involving the testing and cleaning of computer equipment.
  • 34. Maintenance involving routine updating of master files, such as adding or deleting customer records.
  • 35. The process of backing up updated files for each date.
  • 36. The maintenance action of obtaining the latest software update for the operating system.
  • 37. The process of separating computer-related waste according to appropriate disposal methods.
  • 38. A computer condition in which the CPU becomes excessively hot and may require thermal paste and fan inspection.
  • 39. The troubleshooting condition in which the monitor displays no video.
  • 40. The troubleshooting condition in which the monitor reports that the video resolution or refresh rate is unsupported.
נוצר בעזרת That Quiz — האתר ליצירת תרגולים ובדיקתם במתמטיקה ומקצועות נוספים.