A) Relevant goals B) Business goals C) Achievable goals D) Smart goals
A) For Direction B) For profit sharing C) For Motivation D) For Evaluation
A) Identifying business purpose B) Deceiving customers C) Conducting SWOT analysis D) Setting SMART goals
A) It improves decision making B) It promotes communication skills C) It enhances performance of entrepreneur and employees
A) Analysing business Strength, Workability, Opportunities and Threats B) Analysing business Strengths, Weaknesses, Opportunities and Threats C) Analysing business Strengths, Worthiness, Opportunities and Threats
A) To establish specific objectives B) To improve customer satisfaction C) To determine the business's mission and vision D) To expand product line
A) Performance B) Communication C) Goals
A) Consumer Council Agencies B) Consumer Protection Agenda C) Consumer Protection Agencies
A) Providing Education B) Promoting fair business practices C) Protecting Consumers' rights D) Promoting inequality
A) SON B) CPC C) NAFDAC D) CPA
A) Regulates food and drugs B) Sets standards for products C) Protect consumers' rights
A) Decrease Consumers' Confidence B) Increased Consumers' Confidence C) Worsen Consumers' Complaints
A) CPC B) SON C) NAFDAC
A) CPC B) SON C) NAFDAC
A) Retailers B) Wholesalers C) Distributors
A) Wholesalers B) Distribution C) Retailers
A) Retailers B) Wholesalers C) Online channels D) Distribution
A) Transportation B) Stock recording C) Storage D) Sorting
A) Logistical issues B) Distribution network C) Direct shipping
A) To buy luxury goods B) To manage one's financial resources effectively C) To invest in stocks D) To save money
A) A list of expenses B) A financial plan for a specific period C) An investment D) A savings account
A) A measure of one's income B) A measure of one's investment C) A measure of one's savings D) A measure of one's creditworthiness
A) To save for retirement B) To invest in stocks C) To cover unexpected expenses D) To pay off debt
A) Creating a budget B) Investing in stocks C) Create a comprehensive plan to achieve financial goals D) Saving money
A) Call a lawyer B) Post about it on social media C) Write a letter to the CEO D) Clearly define the issue
A) Gather evidence B) Post about it online C) Ignore the issue D) Talk to friends about it
A) Calmly and respectfully B) Indifferently C) Aggressively
A) Your personal opinion B) Only the issue C) The issue, relevant details, and desired resolution D) Only your name
A) Social media B) Customer service representative C) Lawyer D) CEO
A) To intimidate the company B) To share with friends C) To keep a record of the issue and communication D) To post online
A) According to the company's stated timeline B) Weekly C) Never D) Daily
A) Posting negative reviews online B) Yelling at staff C) Threatening legal action D) Politely asking to speak to a supervisor
A) Thank the representative and confirm the resolution B) Demand further compensation C) Share your experience on social media D) Ignore the resolution
A) So you can get what you want B) So you can intimidate the representative C) So you can post about it online D) So you can effectively communicate your issue
A) To protect consumers from unfair practices B) To promote business growth C) To regulate prices D) To provide financial assistance
A) Only complaint about prices B) Both product and service related complaint C) Only service related complaint D) Only product related complaint
A) To provide financial assistance B) To promote business growth C) To protect consumers from unfair practices D) To regulate prices
A) Only service related complaint B) Only product related complaint C) Both product and service related complaints D) Only complaint about prices
A) By investigating complaints and taking enforcement action B) By meditating disputes between businesses C) By offering products D) By providing financial compensation
A) No B) Yes |