A) Achievable goals B) Relevant goals C) Business goals D) Smart goals
A) For profit sharing B) For Motivation C) For Evaluation D) For Direction
A) Identifying business purpose B) Deceiving customers C) Setting SMART goals D) Conducting SWOT analysis
A) It enhances performance of entrepreneur and employees B) It promotes communication skills C) It improves decision making
A) Analysing business Strengths, Weaknesses, Opportunities and Threats B) Analysing business Strengths, Worthiness, Opportunities and Threats C) Analysing business Strength, Workability, Opportunities and Threats
A) To improve customer satisfaction B) To expand product line C) To determine the business's mission and vision D) To establish specific objectives
A) Communication B) Performance C) Goals
A) Consumer Protection Agencies B) Consumer Protection Agenda C) Consumer Council Agencies
A) Promoting inequality B) Promoting fair business practices C) Protecting Consumers' rights D) Providing Education
A) CPA B) CPC C) SON D) NAFDAC
A) Sets standards for products B) Protect consumers' rights C) Regulates food and drugs
A) Increased Consumers' Confidence B) Decrease Consumers' Confidence C) Worsen Consumers' Complaints
A) CPC B) NAFDAC C) SON
A) SON B) CPC C) NAFDAC
A) Retailers B) Wholesalers C) Distributors
A) Distribution B) Wholesalers C) Retailers
A) Online channels B) Wholesalers C) Distribution D) Retailers
A) Storage B) Transportation C) Stock recording D) Sorting
A) Direct shipping B) Distribution network C) Logistical issues
A) To buy luxury goods B) To invest in stocks C) To manage one's financial resources effectively D) To save money
A) A list of expenses B) An investment C) A financial plan for a specific period D) A savings account
A) A measure of one's creditworthiness B) A measure of one's investment C) A measure of one's savings D) A measure of one's income
A) To pay off debt B) To cover unexpected expenses C) To invest in stocks D) To save for retirement
A) Create a comprehensive plan to achieve financial goals B) Saving money C) Investing in stocks D) Creating a budget
A) Call a lawyer B) Post about it on social media C) Write a letter to the CEO D) Clearly define the issue
A) Gather evidence B) Talk to friends about it C) Post about it online D) Ignore the issue
A) Indifferently B) Aggressively C) Calmly and respectfully
A) Only your name B) Your personal opinion C) Only the issue D) The issue, relevant details, and desired resolution
A) Customer service representative B) Lawyer C) Social media D) CEO
A) To post online B) To keep a record of the issue and communication C) To share with friends D) To intimidate the company
A) According to the company's stated timeline B) Daily C) Weekly D) Never
A) Politely asking to speak to a supervisor B) Threatening legal action C) Posting negative reviews online D) Yelling at staff
A) Ignore the resolution B) Share your experience on social media C) Demand further compensation D) Thank the representative and confirm the resolution
A) So you can get what you want B) So you can post about it online C) So you can effectively communicate your issue D) So you can intimidate the representative
A) To provide financial assistance B) To promote business growth C) To protect consumers from unfair practices D) To regulate prices
A) Only service related complaint B) Only product related complaint C) Only complaint about prices D) Both product and service related complaint
A) To provide financial assistance B) To protect consumers from unfair practices C) To regulate prices D) To promote business growth
A) Both product and service related complaints B) Only service related complaint C) Only product related complaint D) Only complaint about prices
A) By offering products B) By providing financial compensation C) By meditating disputes between businesses D) By investigating complaints and taking enforcement action
A) Yes B) No |