A) Business goals B) Smart goals C) Relevant goals D) Achievable goals
A) For Evaluation B) For Direction C) For Motivation D) For profit sharing
A) Conducting SWOT analysis B) Deceiving customers C) Setting SMART goals D) Identifying business purpose
A) It improves decision making B) It enhances performance of entrepreneur and employees C) It promotes communication skills
A) Analysing business Strengths, Worthiness, Opportunities and Threats B) Analysing business Strengths, Weaknesses, Opportunities and Threats C) Analysing business Strength, Workability, Opportunities and Threats
A) To improve customer satisfaction B) To determine the business's mission and vision C) To expand product line D) To establish specific objectives
A) Performance B) Goals C) Communication
A) Consumer Protection Agencies B) Consumer Council Agencies C) Consumer Protection Agenda
A) Providing Education B) Promoting inequality C) Promoting fair business practices D) Protecting Consumers' rights
A) CPC B) SON C) CPA D) NAFDAC
A) Regulates food and drugs B) Protect consumers' rights C) Sets standards for products
A) Decrease Consumers' Confidence B) Worsen Consumers' Complaints C) Increased Consumers' Confidence
A) SON B) NAFDAC C) CPC
A) SON B) CPC C) NAFDAC
A) Wholesalers B) Retailers C) Distributors
A) Wholesalers B) Distribution C) Retailers
A) Distribution B) Online channels C) Wholesalers D) Retailers
A) Storage B) Transportation C) Sorting D) Stock recording
A) Distribution network B) Logistical issues C) Direct shipping
A) To buy luxury goods B) To save money C) To manage one's financial resources effectively D) To invest in stocks
A) A savings account B) A list of expenses C) A financial plan for a specific period D) An investment
A) A measure of one's creditworthiness B) A measure of one's savings C) A measure of one's investment D) A measure of one's income
A) To cover unexpected expenses B) To pay off debt C) To save for retirement D) To invest in stocks
A) Create a comprehensive plan to achieve financial goals B) Creating a budget C) Saving money D) Investing in stocks
A) Post about it on social media B) Call a lawyer C) Write a letter to the CEO D) Clearly define the issue
A) Post about it online B) Gather evidence C) Ignore the issue D) Talk to friends about it
A) Aggressively B) Calmly and respectfully C) Indifferently
A) Only the issue B) The issue, relevant details, and desired resolution C) Only your name D) Your personal opinion
A) Social media B) Customer service representative C) CEO D) Lawyer
A) To share with friends B) To post online C) To keep a record of the issue and communication D) To intimidate the company
A) According to the company's stated timeline B) Daily C) Never D) Weekly
A) Threatening legal action B) Posting negative reviews online C) Yelling at staff D) Politely asking to speak to a supervisor
A) Share your experience on social media B) Thank the representative and confirm the resolution C) Ignore the resolution D) Demand further compensation
A) So you can post about it online B) So you can effectively communicate your issue C) So you can intimidate the representative D) So you can get what you want
A) To protect consumers from unfair practices B) To regulate prices C) To promote business growth D) To provide financial assistance
A) Both product and service related complaint B) Only product related complaint C) Only complaint about prices D) Only service related complaint
A) To regulate prices B) To promote business growth C) To protect consumers from unfair practices D) To provide financial assistance
A) Both product and service related complaints B) Only product related complaint C) Only complaint about prices D) Only service related complaint
A) By investigating complaints and taking enforcement action B) By meditating disputes between businesses C) By providing financial compensation D) By offering products
A) No B) Yes |