A) Receptionist office B) Clerk's office C) Visitor's office
A) Business environment B) Chaos C) Welcoming environment
A) Answering phone calls B) Managing mail and packages C) Repairing Gadgets D) Providing information
A) Secretary B) Office assistant C) Directors D) Customers
A) Excellent communication hub B) Creating 1st impression C) Offering good customer service D) Creating 2nd impression
A) True B) False C) I'm not sure
A) Disorganized B) Organized
A) Dirty and untidy office B) Be rude to the reception staff C) Train reception staff
A) Positive first impression B) Negative first impression
A) Clarity B) Record keeping C) Communication
A) Office Documents B) Office assistant C) Office Correspondence
A) Emails B) Information C) Letters D) Memos
A) Report B) Faxes C) Memos D) Emails
A) Emails B) Faxes C) Report D) Memos
A) Organization B) Market C) Online
A) 2 B) 3 C) 4
A) Local market B) National market C) International market
A) Local market B) National market C) International market
A) Price mechanism B) Allocation of resources C) Buyers and sellers
A) Economy B) Country C) Market
A) To perform calculations B) To control the cursor C) To input numbers and letters D) To navigate through documents
A) Lowercase letters are used for numbers B) Uppercase letters are larger than lowercase letters C) Uppercase letters are typed using the shift key D) Uppercase letters are used for symbols
A) Press the Alt key and the letter key B) Press the letter key twice C) Press the Ctrl key and the letter key D) Press the shift key and the letter key
A) Alphanumeric keys B) Numeric keypad C) Function key D) Navigation keys
A) To perform calculations B) To navigate documents C) To input numbers D) To input letters
A) 24 B) 30 C) 28 D) 26
A) To input numbers B) To perform calculations C) To type capital letters D) To navigate through documents
A) Yes B) No
A) Tab key B) Enter key C) Shift key D) Space bar
A) To provide administrative support B) To manage finances C) To handle customer inquiries D) To supervise employees
A) Receptionist B) Security guard C) Manager D) Employee
A) Accounting B) Communication C) Marketing D) Programming
A) Ignore them B) Tell them to come back later C) Ask them to wait D) Greet them warmly
A) To hold meetings B) To welcome visitors C) To store files D) To provide food
A) Anger B) Patience C) Frustration D) Aggression
A) Transfer the call B) Take a message C) Provide the Manager's email D) Ignore the request
A) Telephone B) Printer C) Calculator D) Shredder
A) Transportation B) Inventory management C) Storage D) Distribution
A) To manage finances B) To deliver products to customers C) To markets products D) To produce goods
A) Reduced profit B) Increased cost C) Decreased control D) Improved customer relationships |