A) Visitor's office B) Clerk's office C) Receptionist office
A) Chaos B) Welcoming environment C) Business environment
A) Providing information B) Managing mail and packages C) Answering phone calls D) Repairing Gadgets
A) Customers B) Secretary C) Office assistant D) Directors
A) Creating 1st impression B) Creating 2nd impression C) Excellent communication hub D) Offering good customer service
A) I'm not sure B) True C) False
A) Organized B) Disorganized
A) Train reception staff B) Dirty and untidy office C) Be rude to the reception staff
A) Positive first impression B) Negative first impression
A) Clarity B) Communication C) Record keeping
A) Office Documents B) Office Correspondence C) Office assistant
A) Memos B) Information C) Letters D) Emails
A) Memos B) Report C) Faxes D) Emails
A) Report B) Memos C) Faxes D) Emails
A) Market B) Organization C) Online
A) 3 B) 2 C) 4
A) National market B) International market C) Local market
A) Local market B) International market C) National market
A) Allocation of resources B) Price mechanism C) Buyers and sellers
A) Market B) Country C) Economy
A) To input numbers and letters B) To navigate through documents C) To control the cursor D) To perform calculations
A) Lowercase letters are used for numbers B) Uppercase letters are typed using the shift key C) Uppercase letters are used for symbols D) Uppercase letters are larger than lowercase letters
A) Press the Ctrl key and the letter key B) Press the Alt key and the letter key C) Press the shift key and the letter key D) Press the letter key twice
A) Numeric keypad B) Navigation keys C) Function key D) Alphanumeric keys
A) To input numbers B) To perform calculations C) To navigate documents D) To input letters
A) 28 B) 26 C) 24 D) 30
A) To type capital letters B) To input numbers C) To navigate through documents D) To perform calculations
A) Yes B) No
A) Shift key B) Tab key C) Space bar D) Enter key
A) To handle customer inquiries B) To provide administrative support C) To manage finances D) To supervise employees
A) Employee B) Security guard C) Manager D) Receptionist
A) Communication B) Marketing C) Accounting D) Programming
A) Tell them to come back later B) Ignore them C) Ask them to wait D) Greet them warmly
A) To store files B) To provide food C) To welcome visitors D) To hold meetings
A) Anger B) Patience C) Frustration D) Aggression
A) Take a message B) Provide the Manager's email C) Transfer the call D) Ignore the request
A) Calculator B) Telephone C) Printer D) Shredder
A) Transportation B) Storage C) Inventory management D) Distribution
A) To manage finances B) To deliver products to customers C) To markets products D) To produce goods
A) Improved customer relationships B) Decreased control C) Reduced profit D) Increased cost |