A) Business goals B) Achievable goals C) Relevant goals D) Smart goals
A) For profit sharing B) For Evaluation C) For Motivation D) For Direction
A) Setting SMART goals B) Identifying business purpose C) Conducting SWOT analysis D) Deceiving customers
A) It improves decision making B) It enhances performance of entrepreneur and employees C) It promotes communication skills
A) Analysing business Strength, Workability, Opportunities and Threats B) Analysing business Strengths, Worthiness, Opportunities and Threats C) Analysing business Strengths, Weaknesses, Opportunities and Threats
A) To improve customer satisfaction B) To determine the business's mission and vision C) To establish specific objectives D) To expand product line
A) Communication B) Goals C) Performance
A) Consumer Protection Agenda B) Consumer Council Agencies C) Consumer Protection Agencies
A) Providing Education B) Promoting fair business practices C) Protecting Consumers' rights D) Promoting inequality
A) SON B) CPC C) NAFDAC D) CPA
A) Sets standards for products B) Regulates food and drugs C) Protect consumers' rights
A) Decrease Consumers' Confidence B) Increased Consumers' Confidence C) Worsen Consumers' Complaints
A) CPC B) SON C) NAFDAC
A) SON B) NAFDAC C) CPC
A) Wholesalers B) Distributors C) Retailers
A) Wholesalers B) Retailers C) Distribution
A) Retailers B) Online channels C) Distribution D) Wholesalers
A) Storage B) Sorting C) Transportation D) Stock recording
A) Distribution network B) Logistical issues C) Direct shipping
A) To save money B) To manage one's financial resources effectively C) To invest in stocks D) To buy luxury goods
A) A financial plan for a specific period B) A savings account C) A list of expenses D) An investment
A) A measure of one's income B) A measure of one's savings C) A measure of one's investment D) A measure of one's creditworthiness
A) To save for retirement B) To pay off debt C) To invest in stocks D) To cover unexpected expenses
A) Investing in stocks B) Create a comprehensive plan to achieve financial goals C) Saving money D) Creating a budget
A) Write a letter to the CEO B) Post about it on social media C) Call a lawyer D) Clearly define the issue
A) Ignore the issue B) Talk to friends about it C) Gather evidence D) Post about it online
A) Aggressively B) Indifferently C) Calmly and respectfully
A) Only the issue B) Your personal opinion C) The issue, relevant details, and desired resolution D) Only your name
A) Lawyer B) Customer service representative C) CEO D) Social media
A) To share with friends B) To keep a record of the issue and communication C) To post online D) To intimidate the company
A) Weekly B) According to the company's stated timeline C) Daily D) Never
A) Posting negative reviews online B) Politely asking to speak to a supervisor C) Threatening legal action D) Yelling at staff
A) Demand further compensation B) Share your experience on social media C) Thank the representative and confirm the resolution D) Ignore the resolution
A) So you can post about it online B) So you can intimidate the representative C) So you can get what you want D) So you can effectively communicate your issue
A) To protect consumers from unfair practices B) To regulate prices C) To provide financial assistance D) To promote business growth
A) Both product and service related complaint B) Only product related complaint C) Only service related complaint D) Only complaint about prices
A) To provide financial assistance B) To promote business growth C) To regulate prices D) To protect consumers from unfair practices
A) Only service related complaint B) Only product related complaint C) Only complaint about prices D) Both product and service related complaints
A) By investigating complaints and taking enforcement action B) By providing financial compensation C) By meditating disputes between businesses D) By offering products
A) Yes B) No |