A) Achievable goals B) Smart goals C) Business goals D) Relevant goals
A) For Motivation B) For profit sharing C) For Evaluation D) For Direction
A) Identifying business purpose B) Setting SMART goals C) Conducting SWOT analysis D) Deceiving customers
A) It improves decision making B) It enhances performance of entrepreneur and employees C) It promotes communication skills
A) Analysing business Strengths, Worthiness, Opportunities and Threats B) Analysing business Strength, Workability, Opportunities and Threats C) Analysing business Strengths, Weaknesses, Opportunities and Threats
A) To expand product line B) To improve customer satisfaction C) To establish specific objectives D) To determine the business's mission and vision
A) Communication B) Performance C) Goals
A) Consumer Council Agencies B) Consumer Protection Agenda C) Consumer Protection Agencies
A) Promoting fair business practices B) Promoting inequality C) Providing Education D) Protecting Consumers' rights
A) CPA B) CPC C) NAFDAC D) SON
A) Protect consumers' rights B) Regulates food and drugs C) Sets standards for products
A) Worsen Consumers' Complaints B) Increased Consumers' Confidence C) Decrease Consumers' Confidence
A) SON B) NAFDAC C) CPC
A) SON B) NAFDAC C) CPC
A) Retailers B) Distributors C) Wholesalers
A) Retailers B) Wholesalers C) Distribution
A) Wholesalers B) Online channels C) Distribution D) Retailers
A) Stock recording B) Transportation C) Sorting D) Storage
A) Direct shipping B) Distribution network C) Logistical issues
A) To manage one's financial resources effectively B) To invest in stocks C) To buy luxury goods D) To save money
A) An investment B) A financial plan for a specific period C) A list of expenses D) A savings account
A) A measure of one's income B) A measure of one's creditworthiness C) A measure of one's investment D) A measure of one's savings
A) To cover unexpected expenses B) To invest in stocks C) To save for retirement D) To pay off debt
A) Saving money B) Creating a budget C) Investing in stocks D) Create a comprehensive plan to achieve financial goals
A) Clearly define the issue B) Write a letter to the CEO C) Call a lawyer D) Post about it on social media
A) Talk to friends about it B) Gather evidence C) Ignore the issue D) Post about it online
A) Indifferently B) Calmly and respectfully C) Aggressively
A) Only the issue B) The issue, relevant details, and desired resolution C) Only your name D) Your personal opinion
A) Social media B) Customer service representative C) Lawyer D) CEO
A) To intimidate the company B) To share with friends C) To post online D) To keep a record of the issue and communication
A) According to the company's stated timeline B) Weekly C) Daily D) Never
A) Posting negative reviews online B) Politely asking to speak to a supervisor C) Threatening legal action D) Yelling at staff
A) Ignore the resolution B) Demand further compensation C) Share your experience on social media D) Thank the representative and confirm the resolution
A) So you can effectively communicate your issue B) So you can post about it online C) So you can intimidate the representative D) So you can get what you want
A) To promote business growth B) To regulate prices C) To provide financial assistance D) To protect consumers from unfair practices
A) Only service related complaint B) Only complaint about prices C) Only product related complaint D) Both product and service related complaint
A) To promote business growth B) To provide financial assistance C) To protect consumers from unfair practices D) To regulate prices
A) Only complaint about prices B) Both product and service related complaints C) Only service related complaint D) Only product related complaint
A) By meditating disputes between businesses B) By providing financial compensation C) By investigating complaints and taking enforcement action D) By offering products
A) Yes B) No |