A) Receptionist office B) Clerk's office C) Visitor's office
A) Welcoming environment B) Business environment C) Chaos
A) Answering phone calls B) Repairing Gadgets C) Providing information D) Managing mail and packages
A) Secretary B) Customers C) Office assistant D) Directors
A) Creating 1st impression B) Excellent communication hub C) Creating 2nd impression D) Offering good customer service
A) I'm not sure B) True C) False
A) Organized B) Disorganized
A) Train reception staff B) Be rude to the reception staff C) Dirty and untidy office
A) Positive first impression B) Negative first impression
A) Clarity B) Communication C) Record keeping
A) Office assistant B) Office Correspondence C) Office Documents
A) Letters B) Memos C) Information D) Emails
A) Faxes B) Emails C) Memos D) Report
A) Report B) Emails C) Memos D) Faxes
A) Online B) Market C) Organization
A) 2 B) 3 C) 4
A) International market B) Local market C) National market
A) Local market B) National market C) International market
A) Allocation of resources B) Buyers and sellers C) Price mechanism
A) Country B) Economy C) Market
A) To control the cursor B) To input numbers and letters C) To navigate through documents D) To perform calculations
A) Uppercase letters are used for symbols B) Uppercase letters are typed using the shift key C) Uppercase letters are larger than lowercase letters D) Lowercase letters are used for numbers
A) Press the shift key and the letter key B) Press the letter key twice C) Press the Alt key and the letter key D) Press the Ctrl key and the letter key
A) Navigation keys B) Function key C) Alphanumeric keys D) Numeric keypad
A) To navigate documents B) To perform calculations C) To input numbers D) To input letters
A) 24 B) 30 C) 28 D) 26
A) To type capital letters B) To input numbers C) To navigate through documents D) To perform calculations
A) No B) Yes
A) Tab key B) Shift key C) Enter key D) Space bar
A) To manage finances B) To provide administrative support C) To supervise employees D) To handle customer inquiries
A) Employee B) Security guard C) Receptionist D) Manager
A) Communication B) Marketing C) Accounting D) Programming
A) Tell them to come back later B) Ignore them C) Ask them to wait D) Greet them warmly
A) To provide food B) To store files C) To hold meetings D) To welcome visitors
A) Patience B) Aggression C) Frustration D) Anger
A) Transfer the call B) Provide the Manager's email C) Ignore the request D) Take a message
A) Calculator B) Telephone C) Printer D) Shredder
A) Storage B) Transportation C) Distribution D) Inventory management
A) To deliver products to customers B) To manage finances C) To produce goods D) To markets products
A) Decreased control B) Reduced profit C) Improved customer relationships D) Increased cost |