A) Visitor's office B) Receptionist office C) Clerk's office
A) Welcoming environment B) Chaos C) Business environment
A) Managing mail and packages B) Repairing Gadgets C) Answering phone calls D) Providing information
A) Customers B) Directors C) Office assistant D) Secretary
A) Creating 2nd impression B) Excellent communication hub C) Offering good customer service D) Creating 1st impression
A) True B) I'm not sure C) False
A) Disorganized B) Organized
A) Train reception staff B) Be rude to the reception staff C) Dirty and untidy office
A) Negative first impression B) Positive first impression
A) Clarity B) Record keeping C) Communication
A) Office Documents B) Office assistant C) Office Correspondence
A) Emails B) Information C) Letters D) Memos
A) Faxes B) Memos C) Report D) Emails
A) Emails B) Report C) Faxes D) Memos
A) Market B) Organization C) Online
A) 3 B) 2 C) 4
A) International market B) National market C) Local market
A) Local market B) International market C) National market
A) Allocation of resources B) Price mechanism C) Buyers and sellers
A) Country B) Market C) Economy
A) To perform calculations B) To navigate through documents C) To control the cursor D) To input numbers and letters
A) Lowercase letters are used for numbers B) Uppercase letters are larger than lowercase letters C) Uppercase letters are typed using the shift key D) Uppercase letters are used for symbols
A) Press the letter key twice B) Press the shift key and the letter key C) Press the Ctrl key and the letter key D) Press the Alt key and the letter key
A) Navigation keys B) Numeric keypad C) Function key D) Alphanumeric keys
A) To navigate documents B) To input numbers C) To perform calculations D) To input letters
A) 30 B) 24 C) 26 D) 28
A) To input numbers B) To type capital letters C) To navigate through documents D) To perform calculations
A) Yes B) No
A) Enter key B) Shift key C) Space bar D) Tab key
A) To manage finances B) To provide administrative support C) To handle customer inquiries D) To supervise employees
A) Manager B) Receptionist C) Security guard D) Employee
A) Communication B) Marketing C) Accounting D) Programming
A) Ask them to wait B) Ignore them C) Tell them to come back later D) Greet them warmly
A) To hold meetings B) To welcome visitors C) To store files D) To provide food
A) Frustration B) Patience C) Aggression D) Anger
A) Provide the Manager's email B) Ignore the request C) Transfer the call D) Take a message
A) Telephone B) Shredder C) Printer D) Calculator
A) Distribution B) Storage C) Inventory management D) Transportation
A) To markets products B) To manage finances C) To deliver products to customers D) To produce goods
A) Decreased control B) Increased cost C) Improved customer relationships D) Reduced profit |