A) no communication B) external communication C) none of the above D) internal communication
A) email and text messaging play the most important role B) none of the above C) letters and presentations play the most important role D) individual or team meetings play the most important role
A) who said nothing B) who said the least C) who said the most D) who is responsible for carrying out decisions made
A) keep employees busy B) devise alternatives C) waste valuable time D) decrease information overload
A) increase confusion B) all of the above C) decrease morale D) increase productivity
A) they are one type of internal communication B) They are not costly C) They are quick D) most people prefer face-to-face communication
A) low technology B) low attention C) availability D) generating ideas
A) filtering B) the written word C) selective perception D) morale and productivity
A) minutes B) meeting agenda C) time sheet D) feedback
A) hasty decisions B) quality contribution C) limiting attendance D) taking notes
A) change perceptions B) the audience better understand you C) controlling the meeting D) reduce costs
A) the importance of verbal and non-verbal communication B) none of the above C) the importance of non-verbal communication D) the importance of verbal communication
A) leader B) location C) agenda D) objective
A) closing the meeting B) each item on the meeting agenda C) warm up D) breaks
A) feedback B) alterations C) no substitutes D) fixed structures |