A) none of the above B) internal communication C) no communication D) external communication
A) individual or team meetings play the most important role B) letters and presentations play the most important role C) email and text messaging play the most important role D) none of the above
A) who said the most B) who is responsible for carrying out decisions made C) who said nothing D) who said the least
A) keep employees busy B) decrease information overload C) devise alternatives D) waste valuable time
A) increase confusion B) all of the above C) decrease morale D) increase productivity
A) most people prefer face-to-face communication B) They are quick C) they are one type of internal communication D) They are not costly
A) generating ideas B) availability C) low attention D) low technology
A) morale and productivity B) selective perception C) filtering D) the written word
A) time sheet B) meeting agenda C) feedback D) minutes
A) taking notes B) hasty decisions C) quality contribution D) limiting attendance
A) reduce costs B) controlling the meeting C) change perceptions D) the audience better understand you
A) the importance of non-verbal communication B) the importance of verbal and non-verbal communication C) the importance of verbal communication D) none of the above
A) leader B) objective C) location D) agenda
A) warm up B) breaks C) each item on the meeting agenda D) closing the meeting
A) no substitutes B) feedback C) alterations D) fixed structures |