A) internal communication B) external communication C) no communication D) none of the above
A) letters and presentations play the most important role B) individual or team meetings play the most important role C) email and text messaging play the most important role D) none of the above
A) who is responsible for carrying out decisions made B) who said nothing C) who said the least D) who said the most
A) keep employees busy B) devise alternatives C) decrease information overload D) waste valuable time
A) all of the above B) increase confusion C) increase productivity D) decrease morale
A) most people prefer face-to-face communication B) They are not costly C) They are quick D) they are one type of internal communication
A) low technology B) availability C) generating ideas D) low attention
A) selective perception B) the written word C) morale and productivity D) filtering
A) meeting agenda B) minutes C) feedback D) time sheet
A) taking notes B) limiting attendance C) hasty decisions D) quality contribution
A) controlling the meeting B) reduce costs C) change perceptions D) the audience better understand you
A) none of the above B) the importance of verbal communication C) the importance of verbal and non-verbal communication D) the importance of non-verbal communication
A) objective B) agenda C) leader D) location
A) closing the meeting B) breaks C) warm up D) each item on the meeting agenda
A) feedback B) alterations C) fixed structures D) no substitutes |