A) none of the above B) external communication C) no communication D) internal communication
A) individual or team meetings play the most important role B) email and text messaging play the most important role C) letters and presentations play the most important role D) none of the above
A) who said the least B) who is responsible for carrying out decisions made C) who said the most D) who said nothing
A) decrease information overload B) waste valuable time C) devise alternatives D) keep employees busy
A) decrease morale B) increase productivity C) all of the above D) increase confusion
A) They are not costly B) They are quick C) they are one type of internal communication D) most people prefer face-to-face communication
A) low technology B) availability C) low attention D) generating ideas
A) selective perception B) the written word C) filtering D) morale and productivity
A) time sheet B) minutes C) feedback D) meeting agenda
A) hasty decisions B) taking notes C) limiting attendance D) quality contribution
A) change perceptions B) reduce costs C) the audience better understand you D) controlling the meeting
A) the importance of verbal communication B) none of the above C) the importance of verbal and non-verbal communication D) the importance of non-verbal communication
A) objective B) leader C) location D) agenda
A) closing the meeting B) warm up C) breaks D) each item on the meeting agenda
A) alterations B) no substitutes C) fixed structures D) feedback |