A) external communication B) none of the above C) internal communication D) no communication
A) letters and presentations play the most important role B) individual or team meetings play the most important role C) none of the above D) email and text messaging play the most important role
A) who said the most B) who said the least C) who is responsible for carrying out decisions made D) who said nothing
A) waste valuable time B) keep employees busy C) devise alternatives D) decrease information overload
A) decrease morale B) all of the above C) increase productivity D) increase confusion
A) They are not costly B) they are one type of internal communication C) most people prefer face-to-face communication D) They are quick
A) generating ideas B) availability C) low technology D) low attention
A) morale and productivity B) selective perception C) filtering D) the written word
A) time sheet B) feedback C) meeting agenda D) minutes
A) quality contribution B) hasty decisions C) limiting attendance D) taking notes
A) change perceptions B) reduce costs C) the audience better understand you D) controlling the meeting
A) none of the above B) the importance of verbal and non-verbal communication C) the importance of verbal communication D) the importance of non-verbal communication
A) agenda B) location C) leader D) objective
A) breaks B) warm up C) each item on the meeting agenda D) closing the meeting
A) alterations B) no substitutes C) fixed structures D) feedback |