A) external communication B) internal communication C) no communication D) none of the above
A) none of the above B) letters and presentations play the most important role C) individual or team meetings play the most important role D) email and text messaging play the most important role
A) who is responsible for carrying out decisions made B) who said nothing C) who said the least D) who said the most
A) devise alternatives B) waste valuable time C) decrease information overload D) keep employees busy
A) decrease morale B) increase productivity C) all of the above D) increase confusion
A) they are one type of internal communication B) most people prefer face-to-face communication C) They are not costly D) They are quick
A) generating ideas B) low technology C) low attention D) availability
A) morale and productivity B) the written word C) selective perception D) filtering
A) feedback B) time sheet C) meeting agenda D) minutes
A) hasty decisions B) limiting attendance C) taking notes D) quality contribution
A) change perceptions B) controlling the meeting C) the audience better understand you D) reduce costs
A) none of the above B) the importance of verbal and non-verbal communication C) the importance of verbal communication D) the importance of non-verbal communication
A) location B) objective C) leader D) agenda
A) closing the meeting B) warm up C) each item on the meeting agenda D) breaks
A) feedback B) no substitutes C) fixed structures D) alterations |