Business Meetings
  • 1. Individual and team meetings are one of the modes of ------------.
A) internal communication
B) external communication
C) no communication
D) none of the above
  • 2. In order to create new ideas and initiatives ------------
A) letters and presentations play the most important role
B) none of the above
C) email and text messaging play the most important role
D) individual or team meetings play the most important role
  • 3. At the end of a meeting it is most important to ensure that everyone is aware of --------
A) who said the least
B) who said the most
C) who said nothing
D) who is responsible for carrying out decisions made
  • 4. Meetings are convened to find out facts and ---------.
A) decrease information overload
B) devise alternatives
C) keep employees busy
D) waste valuable time
  • 5. Internal communication can ------------ by providing better understanding of the corporate goals.
A) all of the above
B) decrease morale
C) increase productivity
D) increase confusion
  • 6. Individual and team meetings predominates in most businesses because -----------
A) They are not costly
B) they are one type of internal communication
C) most people prefer face-to-face communication
D) They are quick
  • 7. Business need to be aware of the limitations of meetings such as high cost and -------------.
A) availability
B) generating ideas
C) low technology
D) low attention
  • 8. If properly executed meetings can improve --------
A) filtering
B) selective perception
C) morale and productivity
D) the written word
  • 9. The ------------- is the tool that controls the meeting.
A) feedback
B) minutes
C) meeting agenda
D) time sheet
  • 10. Encouraging introverts and politely suppressing extroverts ensures ---------
A) hasty decisions
B) limiting attendance
C) taking notes
D) quality contribution
  • 11. Using charts, diagrams and posters can help ---------
A) change perceptions
B) reduce costs
C) controlling the meeting
D) the audience better understand you
  • 12. While preparing for meetings, you should consider ------------
A) the importance of verbal communication
B) the importance of verbal and non-verbal communication
C) none of the above
D) the importance of non-verbal communication
  • 13. If there is no clear ---------- to the meeting, there is no need to call for one.
A) objective
B) agenda
C) location
D) leader
  • 14. Stick to set timings for ------------
A) each item on the meeting agenda
B) closing the meeting
C) warm up
D) breaks
  • 15. Formal agendas for team meetings will have ------------
A) alterations
B) no substitutes
C) fixed structures
D) feedback
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