A) no communication B) none of the above C) external communication D) internal communication
A) individual or team meetings play the most important role B) none of the above C) email and text messaging play the most important role D) letters and presentations play the most important role
A) who said nothing B) who said the least C) who said the most D) who is responsible for carrying out decisions made
A) keep employees busy B) decrease information overload C) devise alternatives D) waste valuable time
A) all of the above B) decrease morale C) increase productivity D) increase confusion
A) most people prefer face-to-face communication B) They are not costly C) they are one type of internal communication D) They are quick
A) low technology B) generating ideas C) low attention D) availability
A) filtering B) morale and productivity C) the written word D) selective perception
A) minutes B) time sheet C) feedback D) meeting agenda
A) taking notes B) quality contribution C) hasty decisions D) limiting attendance
A) controlling the meeting B) the audience better understand you C) reduce costs D) change perceptions
A) the importance of verbal and non-verbal communication B) the importance of non-verbal communication C) the importance of verbal communication D) none of the above
A) leader B) agenda C) objective D) location
A) warm up B) each item on the meeting agenda C) closing the meeting D) breaks
A) no substitutes B) alterations C) fixed structures D) feedback |