A) internal communication B) no communication C) external communication D) none of the above
A) none of the above B) letters and presentations play the most important role C) email and text messaging play the most important role D) individual or team meetings play the most important role
A) who is responsible for carrying out decisions made B) who said the least C) who said nothing D) who said the most
A) devise alternatives B) decrease information overload C) waste valuable time D) keep employees busy
A) decrease morale B) increase productivity C) increase confusion D) all of the above
A) They are quick B) they are one type of internal communication C) most people prefer face-to-face communication D) They are not costly
A) low technology B) low attention C) availability D) generating ideas
A) morale and productivity B) the written word C) selective perception D) filtering
A) feedback B) minutes C) meeting agenda D) time sheet
A) hasty decisions B) limiting attendance C) quality contribution D) taking notes
A) the audience better understand you B) reduce costs C) change perceptions D) controlling the meeting
A) the importance of non-verbal communication B) none of the above C) the importance of verbal communication D) the importance of verbal and non-verbal communication
A) agenda B) leader C) location D) objective
A) closing the meeting B) each item on the meeting agenda C) warm up D) breaks
A) fixed structures B) alterations C) feedback D) no substitutes |