A) no communication B) external communication C) internal communication D) none of the above
A) letters and presentations play the most important role B) individual or team meetings play the most important role C) email and text messaging play the most important role D) none of the above
A) who said the least B) who said the most C) who is responsible for carrying out decisions made D) who said nothing
A) waste valuable time B) decrease information overload C) devise alternatives D) keep employees busy
A) increase confusion B) all of the above C) decrease morale D) increase productivity
A) They are quick B) they are one type of internal communication C) They are not costly D) most people prefer face-to-face communication
A) low attention B) availability C) generating ideas D) low technology
A) morale and productivity B) the written word C) filtering D) selective perception
A) feedback B) minutes C) time sheet D) meeting agenda
A) taking notes B) limiting attendance C) hasty decisions D) quality contribution
A) controlling the meeting B) change perceptions C) reduce costs D) the audience better understand you
A) the importance of non-verbal communication B) the importance of verbal and non-verbal communication C) the importance of verbal communication D) none of the above
A) objective B) leader C) agenda D) location
A) each item on the meeting agenda B) warm up C) closing the meeting D) breaks
A) feedback B) fixed structures C) alterations D) no substitutes |