A) external communication B) internal communication C) no communication D) none of the above
A) letters and presentations play the most important role B) email and text messaging play the most important role C) individual or team meetings play the most important role D) none of the above
A) who said nothing B) who said the most C) who said the least D) who is responsible for carrying out decisions made
A) waste valuable time B) decrease information overload C) devise alternatives D) keep employees busy
A) increase productivity B) increase confusion C) all of the above D) decrease morale
A) They are not costly B) They are quick C) they are one type of internal communication D) most people prefer face-to-face communication
A) low technology B) generating ideas C) low attention D) availability
A) filtering B) selective perception C) morale and productivity D) the written word
A) minutes B) feedback C) time sheet D) meeting agenda
A) taking notes B) quality contribution C) hasty decisions D) limiting attendance
A) reduce costs B) the audience better understand you C) controlling the meeting D) change perceptions
A) none of the above B) the importance of non-verbal communication C) the importance of verbal communication D) the importance of verbal and non-verbal communication
A) agenda B) leader C) objective D) location
A) each item on the meeting agenda B) warm up C) breaks D) closing the meeting
A) fixed structures B) no substitutes C) alterations D) feedback |