A) none of the above B) no communication C) internal communication D) external communication
A) letters and presentations play the most important role B) email and text messaging play the most important role C) none of the above D) individual or team meetings play the most important role
A) who is responsible for carrying out decisions made B) who said the most C) who said nothing D) who said the least
A) decrease information overload B) devise alternatives C) waste valuable time D) keep employees busy
A) increase confusion B) all of the above C) decrease morale D) increase productivity
A) They are quick B) they are one type of internal communication C) most people prefer face-to-face communication D) They are not costly
A) low attention B) availability C) low technology D) generating ideas
A) filtering B) selective perception C) the written word D) morale and productivity
A) minutes B) meeting agenda C) feedback D) time sheet
A) hasty decisions B) quality contribution C) taking notes D) limiting attendance
A) controlling the meeting B) the audience better understand you C) change perceptions D) reduce costs
A) none of the above B) the importance of verbal and non-verbal communication C) the importance of verbal communication D) the importance of non-verbal communication
A) location B) leader C) agenda D) objective
A) each item on the meeting agenda B) warm up C) breaks D) closing the meeting
A) no substitutes B) feedback C) fixed structures D) alterations |