A) no communication B) external communication C) internal communication D) none of the above
A) individual or team meetings play the most important role B) letters and presentations play the most important role C) none of the above D) email and text messaging play the most important role
A) who said nothing B) who said the most C) who said the least D) who is responsible for carrying out decisions made
A) devise alternatives B) keep employees busy C) decrease information overload D) waste valuable time
A) all of the above B) increase productivity C) increase confusion D) decrease morale
A) most people prefer face-to-face communication B) They are quick C) they are one type of internal communication D) They are not costly
A) low technology B) availability C) generating ideas D) low attention
A) morale and productivity B) the written word C) selective perception D) filtering
A) feedback B) time sheet C) meeting agenda D) minutes
A) taking notes B) quality contribution C) hasty decisions D) limiting attendance
A) change perceptions B) the audience better understand you C) controlling the meeting D) reduce costs
A) none of the above B) the importance of non-verbal communication C) the importance of verbal and non-verbal communication D) the importance of verbal communication
A) leader B) location C) objective D) agenda
A) warm up B) closing the meeting C) each item on the meeting agenda D) breaks
A) fixed structures B) feedback C) no substitutes D) alterations |