A) external communication B) no communication C) internal communication D) none of the above
A) email and text messaging play the most important role B) individual or team meetings play the most important role C) letters and presentations play the most important role D) none of the above
A) who said the most B) who said the least C) who is responsible for carrying out decisions made D) who said nothing
A) waste valuable time B) devise alternatives C) decrease information overload D) keep employees busy
A) decrease morale B) increase productivity C) increase confusion D) all of the above
A) They are not costly B) they are one type of internal communication C) most people prefer face-to-face communication D) They are quick
A) low attention B) generating ideas C) low technology D) availability
A) the written word B) filtering C) morale and productivity D) selective perception
A) feedback B) meeting agenda C) time sheet D) minutes
A) taking notes B) hasty decisions C) limiting attendance D) quality contribution
A) the audience better understand you B) change perceptions C) controlling the meeting D) reduce costs
A) the importance of verbal and non-verbal communication B) the importance of verbal communication C) the importance of non-verbal communication D) none of the above
A) agenda B) location C) objective D) leader
A) breaks B) closing the meeting C) warm up D) each item on the meeting agenda
A) alterations B) fixed structures C) no substitutes D) feedback |