A) internal communication B) external communication C) none of the above D) no communication
A) individual or team meetings play the most important role B) letters and presentations play the most important role C) none of the above D) email and text messaging play the most important role
A) who said the least B) who said the most C) who said nothing D) who is responsible for carrying out decisions made
A) waste valuable time B) keep employees busy C) devise alternatives D) decrease information overload
A) increase confusion B) all of the above C) increase productivity D) decrease morale
A) most people prefer face-to-face communication B) They are quick C) They are not costly D) they are one type of internal communication
A) generating ideas B) low attention C) low technology D) availability
A) morale and productivity B) the written word C) filtering D) selective perception
A) time sheet B) meeting agenda C) minutes D) feedback
A) hasty decisions B) quality contribution C) taking notes D) limiting attendance
A) change perceptions B) controlling the meeting C) reduce costs D) the audience better understand you
A) the importance of verbal communication B) the importance of non-verbal communication C) the importance of verbal and non-verbal communication D) none of the above
A) location B) leader C) agenda D) objective
A) each item on the meeting agenda B) warm up C) breaks D) closing the meeting
A) fixed structures B) feedback C) alterations D) no substitutes |